Leasing Associate

AION; Jersey City (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

AION in Jersey City, NJ is seeking a full-time leasing agent to conduct leasing activities, host tours, respond to inquiries, and coordinate move-ins. This role also focuses on on-site marketing and referral programs to drive qualified traffic and higher closing ratios.

You will support renewals, process payments, enter data in RealPage, and ensure adherence to Fair Housing and occupancy standards with a strong emphasis on customer service and curb appeal.

Qualifications

• High school diploma or equivalent; college preferred.
• Excellent English communication skills, both verbal and written.

Responsibilities

• Leasing activities: respond to inquiries, give tours, follow up with prospects, coordinate move-ins.
• Develop and monitor on-site marketing programs and merchant/neighborhood referral efforts.
• Initiate sales outreach for new development and community management; coordinate internal/external communications.

Skills

English proficiency

Customer service

Property tours

Weekend availability

Driver's license

Education

High school diploma

College preferred

Tools

RealPage

Job description

• Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
• Recommend strategies and programs for on-site marketing activity
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
• Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
• Recommend programs and strategies to increase qualified traffic and closing ratios.
• Attend weekly marketing meetings
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.

Administrative:

• Inspect apartments with the new residents at move in and complete all the necessary paperwork
• Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
• Accurately enter all prospect and resident data into RealPage in a timely manner
• Keep files, desk, and leasing area organized
• Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Inspect market ready units and models each morning

Customer Service:

• Assist in planning and preparation of resident functions.
• Walk the property for curb appeal and overall property appearance.
• Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
• Provide excellent customer service and display courteous and professional attitude toward all customers
• Maintain availability for resident functions, community affiliated events and weekends
• Perform other duties as required
• Maintain all leasing office standards

Requirements:

• High school diploma or equivalent, college preferred.
• Excellent English communication skills, both verbal and written.
• Must be able to walk apartments and grounds, including steps and climbing stairs
• Occasionally requires lifting 20 pounds or less
• Must be available to work weekends and holidays
• Valid driver’s license

#Aionhire

Equal Opportunity Employer
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