Leasing Assistant

DBC Real Estate Management, LLC; Columbia (SC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Job summary

DBC Real Estate Management, LLC in Columbia, SC seeks a full-time Customer Service Representative focused on providing exceptional service to residents and potential clients. Responsibilities include managing sales inquiries and maintaining company standards for service and integrity.

The ideal candidate should have a high school diploma, preferred experience in sales, and strong skills in customer service. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• Requires a high school diploma or equivalent.
• Bachelor’s degree preferred, along with sales experience.
• 1 year of property leasing or management experience is a plus.

Responsibilities

• Provide outstanding customer service to retain residents.
• Handle incoming sales via phone, email, and online chat.
• Log all activity into company databases accurately.
• Maintain high sales and customer service standards.

Skills

Customer service

Meeting sales goals

Closing skills

Prospecting skills

Negotiation

Self-confidence

Product knowledge

Presentation skills

Client relationships

Education

High school diploma, GED, or equivalent

Bachelor’s degree in marketing, promotions, advertising sales, or business administration

Job description

Job Responsibilities

• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follows up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays high integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Provides information regarding specific communities and services offered to generate leases for the sites.
• Log all activity into company-provided databases (Spherexx, Podium, etc.) promptly and accurately.
• Accurately communicates the benefits and features of the property.
• Courteously provides accurate information to residents and prospects and fills all reasonable requests or requirements.
• Maintains the company’s customer service and sales standards.

Qualifications/Skills

• Customer service
• Meeting sales goals
• Closing skills
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships

Education, Experience, and Licensing Requirements

• High school diploma, GED, or equivalent required
• Bachelor’s degree in marketing, promotions, advertising sales, or business administration preferred
• Three to five years of industry sales experience is a plus

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Experience Requirements

• Property leasing: 1 year (Preferred)
• Property management: 1 year (Preferred)

Job Type: Full-time

Work Location: In person