Leasing Assistant

Prime Companies; City of Cohoes (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Prime Companies is seeking a full-time Leasing Assistant to join their Property Management team in Cohoes, NY. The role requires strong customer service skills and involves leasing luxury apartment homes, providing support to marketing efforts, and ensuring property standards are met.

Ideal candidates should have 1-2 years of sales experience, preferably with knowledge of Yardi software. Join a dynamic team aiming for high-quality resident services and marketing excellence.

Qualifications

• 1-2 years of sales experience in retail, hospitality, or multi-family environment.
• Preferred experience with Yardi software.

Responsibilities

• Show and lease apartment homes to prospective residents.
• Provide high-quality customer service to residents and tenants.
• Assist with move-ins and lease renewals.

Skills

Customer service orientation

Sales experience

Yardi experience

Job description

Job Description

Overview

Prime Companies is seeking the right candidate to join our Property Management team. We are looking for a customer-service oriented, full-time Leasing Assistant working at one or more assigned luxury apartment communities.

Responsibilities

• Show and lease apartment homes to prospective residents, supporting the property's marketing plan.
• Provide high quality customer service to residents and prospective tenants.
• Assist with all activities related to apartment home rentals, including move‑ins and lease renewals, for prospective and current residents.
• Maintain accurate and in‑depth knowledge of all aspects of the community, including rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Assist Property Manager in establishing and attaining daily leasing and renewal goals.
• Show model and vacant units to prospects.
• Monitor all vacancies and Total‑To‑Lease to proactively address future occupancy requirements.
• Fill out Yardi guest cards with correct information for all prospective tenants and follow up according to company policy.
• Follow all company policy and procedures applicable to leasing functions.

Marketing

• Assist in overall marketing efforts and offer input and suggestions for promotions, advertisements, etc.; perform offsite marketing when required.
• Monitor community advertisements and responses; maintain ad book.
• Ensure accurate completion of the monthly competitive survey reports and analyze multi‑family real estate market trends and conditions in the area.
• Ensure leasing office, model, property appearance, and curb appeal are acceptable and apartments are ready to show to prospective residents.

Leadership Qualities

• Maintain open communications with Property Manager, Maintenance Supervisor, and staff.
• Understand and comply with Fair Housing laws and standards; represent the company professionally at all times as per the leasing manual.

Administrative

• Enter information accurately into Yardi.
• Prepare, assist, and oversee accuracy of all leasing paperwork, including new lease paperwork and required weekly marketing reports.
• Maintain current resident files; assist manager in implementing residential retention and renewal programs.
• Conduct mini‑audits to ensure current/accurate resident files are being maintained.

Other Job Functions

• Participate in training seminars as requested.
• Become active in the local business community and develop rapport with the residential community.
• Accompany residents or prospective residents on tours of property grounds and vacant units, either by motorized vehicle or walking; run errands as necessary; attend and assist with resident social functions and activities.
• Perform other duties as assigned.

Qualifications

Qualified candidates will have 1 – 2 years of sales experience in retail, hospitality or multi‑family environment. Yardi experience preferred.

Prime Companies is an Equal Opportunity Employer.