Leasing and Certification Support- Cape Cod, MA Area Floater

POAH Communities; New Bedford (MA); On-site; USD 39,950 - 48,216; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

15 days PTO plus holidays

Parental leave

Professional development opportunities

Job summary

A leading affordable housing organization is seeking a Leasing and Certification Specialist for the Cape Cod area. This role entails supporting property management across multiple communities. Key responsibilities include leasing, ensuring compliance with housing regulations, and maintaining documentation. Ideal candidates should have 2-3 years in affordable housing, strong communication skills, and proficiency in property management software. The position includes competitive pay and valuable benefits.

Qualifications

• 2-3 years of experience in affordable housing or leasing.
• COS and/or TCS certification preferred.
• Familiarity with HUD, LIHTC regulations required.
• Proficiency in property management software preferred.

Responsibilities

• Support leasing and occupancy efforts across properties.
• Conduct income certifications in accordance with regulations.
• Maintain accurate applicant and resident documentation.
• Assist with on-site leasing and marketing functions.

Skills

Interpersonal skills

Communication skills

Customer service skills

Detail-oriented

Time management

Organizational skills

Flexibility

Tools

Microsoft Office

Yardi

Job description

Leasing and Certification Specialist - Cape Cod, MA Area Floater

4 weeks ago – Be among the first 25 applicants.

This range is provided by POAH Communities. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay range

$29.00/hr – $35.00/hr

About Us

POAH Communities is a mission‑driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About The Role

The Leasing and Certification Specialist – Cape Cod Area Floater provides essential support to property management teams across multiple communities in the Cape Cod region. This floating role combines responsibilities in leasing, income certifications, compliance, marketing, and resident services to support smooth operations and ensure regulatory standards are met. The ideal candidate is flexible, proactive, and skilled at quickly adapting to the needs of different sites.

About Your Impact

• Support leasing and occupancy efforts: Respond to applicant inquiries, market and show apartments, process applications, and assist with move‑ins and move‑outs.
• Ensure compliance: Conduct annual, interim, and initial income certifications in accordance with HUD, LIHTC, and other affordable housing program requirements.
• Maintain accurate documentation: Ensure applicant and resident files are compliant and well‑organized. Accurately complete and maintain all required paperwork.
• Assist with site operations: Provide temporary on‑site leasing coverage at properties in the Cape Cod area.
• Contribute to audit readiness: Support teams during inspections, audits, and MORs.
• Promote community engagement: Prepare marketing materials, execute leasing strategies, and build relationships with local partners to increase visibility and outreach.
• Enhance team capabilities: Train or assist site staff on leasing and certification procedures when needed.
• Use systems effectively: Enter data into Yardi and other systems; maintain electronic and paper files in compliance with policies.

About You

• 2–3 years of experience in affordable housing, leasing, or occupancy‑related roles.
• COS and/or TCS certification (preferred).
• Familiarity with HUD, LIHTC, and other affordable housing regulations.
• Strong interpersonal, communication, and customer service skills.
• High attention to detail, time management, and organization.
• Proficiency in Microsoft Office; Yardi or similar property management software experience preferred.
• Valid driver’s license and reliable transportation to travel between properties.
• Flexibility to work periodic overtime based on property needs.

Benefits

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts.
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching.
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks parental leave; bereavement; jury duty; voting.
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming.
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications.

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

Pay Rate

$28.63 – $35.00/hr

POAH Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.