Leasing Agent

WSLM Recruiting; Springville (UT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match up to 4%

Hotel discounts at properties

Medical, Dental, Vision + HSA

PTO and Vacation

Job summary

Western States Lodging and Management seeks a friendly Leasing Agent to start a career in property management. This entry-level role trains you in apartment leasing, resident relations, and property operations, with guidance from an experienced team.

You will learn leasing processes, screening basics, and how to support the community’s operations while delivering excellent customer service daily. Compensation includes hourly wages, benefits, and opportunities for growth in a dynamic multifamily

Qualifications

• 0–1 year of customer service, sales, hospitality, retail, or related experience.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Basic computer proficiency including email and word processing.

Responsibilities

• Welcome prospective residents and give professional tours of apartments and amenities.
• Respond to leasing inquiries by phone, email, and in person.
• Assist applicants with completing rental applications and leases.
• Conduct credit and background screenings per policy.
• Maintain records of leasing activity and resident files.
• Assist with marketing to promote occupancy and support daily admin tasks.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Yardi or similar PM software

Job description

Outlook Apartments

Leasing Agent - Launch Your Career in Property Management

Are you looking to start a rewarding career in property management? Western States Lodging and Management is seeking a friendly, customer-focused Leasing Agent to join our property management. This entry-level position is perfect for someone who enjoys working with people, has strong communication skills, and wants to build a career in the multifamily housing industry.

As a Leasing Agent, you'll work closely with an experienced team while learning the fundamentals of apartment leasing, resident relations, and property operations. You'll receive guidance and training as you develop the skills needed to succeed and grow within our organization.

What’s in it for you- Compensation & Benefits

• Competitive Pay - $17-19 hourly.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You'll Do

• Welcome prospective residents and provide professional tours of available apartments and community amenities
• Respond to leasing inquiries by phone, email, and in person
• Assist applicants with completing rental applications and lease documentation
• Conduct credit and background screenings in accordance with company policies
• Maintain accurate records of leasing activity, applications, and resident files
• Answer resident questions and direct service requests appropriately
• Assist with marketing efforts to promote community occupancy
• Support the property management team with daily administrative responsibilities
• Deliver outstanding customer service throughout every resident interaction

What Makes You Successful

• High school diploma or equivalent
• 0–1 year of customer service, sales, hospitality, retail, or related experience
• Excellent customer service and interpersonal skills
• Strong verbal and written communication abilities
• Ability to multitask, stay organized, and prioritize responsibilities in a fast-paced environment
• Basic computer proficiency, including email and word processing applications
• Willingness to learn and accept coaching from supervisors
• Previous leasing or apartment industry experience
• Basic knowledge of Fair Housing laws and rental housing regulations
• Experience with property management software such as Yardi or similar platforms

You Know You're Successful When...

You're creating a welcoming first impression that makes prospective residents excited to call the community home. You confidently guide applicants through the leasing process, provide friendly and timely service, and stay organized while managing multiple priorities. Each day, you're building your knowledge of the property management industry, developing your sales and customer service skills, and becoming a dependable member of a team that helps maintain a thriving, high-occupancy community.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.