Leasing Agent

CT Management Group; Randolph (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

CT Management Group seeks a full-time Leasing Agent in Randolph, MA to greet prospects, conduct property tours, and present unit details, pricing, and leases. You will handle inquiries, process applications, and support lease renewals while keeping meticulous records in our systems.

You will coordinate move-ins/outs, collaborate with maintenance and management, and ensure excellent customer service. On-site work with some evenings/weekends required in a community-focused role.

Qualifications

• Experience with residential leasing and lease administration.
• Knowledge of property management practices for multi-family communities.
• Strong customer service and clear communication.
• Attention to detail and organizational skills for applications and records.
• Proficiency with basic office software and CRM systems.
• Ability to work on-site in Randolph, MA, including some evenings or weekends.
• Prior leasing or real estate experience preferred; familiarity with local rental market is a plus.
• High school diploma or equivalent; further education in business or real estate beneficial.

Responsibilities

• Greet prospective residents, conduct property tours, and provide information on available units, amenities, pricing, and lease terms.
• Manage leasing inquiries, process applications, prepare lease documents, and support renewals.
• Maintain accurate records in property management systems and coordinate move-ins/move-outs.
• Collaborate with maintenance and management teams to ensure units are ready and resident needs are addressed.
• Deliver consistent, professional customer service and support resident satisfaction initiatives.
• Foster a positive, community-oriented environment on-site in Randolph, MA.

Skills

Customer service

Communication

Organization

CRM systems

Property management

On-site work

Evenings/weekends

Education

High school diploma

Tools

Office software

CRM software

Job description

Company Description

CT Management is a community-focused property management company dedicated to improving both its properties and the lives of residents. Starting from a single property, the organization has grown while staying committed to providing welcoming, vibrant communities where residents can connect and enjoy shared experiences. CT Management emphasizes attentive service, responsiveness to resident feedback, and a culture where every voice is heard and respected. Events such as outdoor gatherings, family-friendly activities, and social nights are part of the CT lifestyle, reflecting the company’s commitment to building strong communities. Team members are inspired by mission-driven leadership and are encouraged to contribute to elevating each property and the overall resident experience.

Role Description

This is a full-time, on-site Leasing Agent role based in Randolph, MA. The Leasing Agent will greet prospective residents, conduct property tours, and provide information about available units, amenities, pricing, and lease terms. Day-to-day responsibilities include managing leasing inquiries, processing applications, preparing lease documents, and supporting lease renewals. The role also involves maintaining accurate records in property management systems, coordinating move-ins and move-outs, and collaborating with maintenance and management teams to ensure units are ready and resident needs are addressed. The Leasing Agent will deliver consistent, professional customer service, support resident satisfaction initiatives, and help foster a positive, community-oriented environment.

Qualifications

• Experience with residential leasing, leases, and lease administration, including explaining terms and preparing documentation.
• Knowledge of property management practices and procedures related to multi-family or residential communities.
• Strong customer service skills, with the ability to communicate clearly, build rapport, and handle resident and prospect inquiries professionally.
• Attention to detail and organizational skills for managing applications, records, and compliance-related paperwork.
• Proficiency with basic office software and property management or CRM systems.
• Ability to work on-site in Randolph, MA, including some evenings or weekends as required.
• Prior leasing or real estate experience preferred; familiarity with local rental market is a plus.
• High school diploma or equivalent required; additional education in business, real estate, or a related field is beneficial.