Leasing Agent

Princeton Management; Wayne (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Life insurance

401(k) and 401(k) Roth

Paid holidays and PTO

Professional development opportunities

Job summary

Princeton Management in Wayne, Michigan seeks a motivated leasing agent for a diverse residential community. You will engage prospects, conduct tours, and guide applicants through leasing while ensuring compliance with regulations.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks independently or as part of a team. Health benefits and 401(k) options are among benefits offered.

Qualifications

• High school diploma or equivalent; additional certifications in real estate or property management are advantageous.
• Previous leasing or real estate experience is preferred but not required.
• Applicants must have a valid driver's license.
• Excellent communication, attention to detail, and a personable, professional demeanor.

Responsibilities

• Engage with prospective tenants via telephone, email, and in person, delivering exceptional customer service.
• Conduct property tours for prospective tenants, presenting units and amenities and discussing terms.
• Assist applicants through the leasing process, explain lease terms and required documents.
• Certify applicant eligibility following government regulations and company qualifications.
• Maintain accurate leasing records, including applications, unit status, and resident interactions.
• Communicate with the property manager about complaints or disturbances as needed.

Education

High school diploma or equivalent

Real estate or property management certifications advantageous

Job description

Description

Well-established property management company seeks motivated, organized, and friendly leasing agent for a beautiful residential community home to many diverse residents. Leasing agents play a crucial role in attracting potential residents, ensuring high occupancy rates, and providing exceptional customer service.

Responsibilities

• Customer Engagement: Effectively communicate with prospective tenants, current residents, vendors, coworkers, and supervisors via telephone, email, and in person demonstrating exceptional customer service, ensuring a positive experience for all. Includes answering phones and responding to leasing inquiry emails in a professional and courteous manner, delivering telephone leasing and sales presentations, etc.
• Property Tours: Conduct property tours with prospective tenants, showcasing units and property amenities, provide information about local area, and address any inquiries potential residents may have including terms of occupancy, pricing, etc.
• Leasing Process: Assist applicants through the leasing process, explaining lease terms, conditions, and rental agreements, including the creation of leasing agreements and associated documents. Determine and certify the eligibility of prospective tenants, following government regulations and company qualifications.
• Documentation: Maintain accurate records of leasing activities, applications, work orders, and resident interactions, including apartment availability, unit status records, traffic reports, guest cards, etc. Report complaints, disturbances, and violations to the property manager. Knowledge of local rental market trends and regulations is a plus.
• Core Competencies: Strong communication and interpersonal skills, with the ability to engage effectively with diverse individuals. Must possess a positive attitude. Attention to detail and excellent organizational skills. Able to prioritize and handle multiple projects simultaneously. Ability to work independently and as part of a team.
• Education: High school diploma or equivalent; additional certifications in real estate or property management are advantageous. General office skills required, including phone and email etiquette, filing, faxing, and an ability to efficiently use a computer, including typing, scanning, etc. Previous experience in leasing or real estate is preferred but not required.

Benefits

• Competitive wages within the industry.
• Health, dental, and vision benefits.
• Life insurance and AD&D
• Short-term disability
• AFLAC
• 401(k) and 401(k) Roth
• Allyhealth Tele-Medicine
• Flexible Spending Accounts
• Paid Holidays and PTO Time
• Training and professional development opportunities.
• Positive and inclusive work environment.
• Opportunities for career advancement within the company.

Princeton Management is an Equal Opportunity Employer.

Requirements

Applicants should demonstrate excellent communication skills, attention to detail, and a personable, professional demeanor.

Applicants must have good organizational skills, strong prioritization of time management skills, and be able to consistently follow up with leasing leads.

Minimum 1-2 years previous experience in property management required.

Applicants must have a valid driver's license.