LEASING AGENT

The Lakes at Lionsgate Apartments; Overland Park (KS); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

The Lakes at Lionsgate Apartments in Overland Park, KS, is seeking a full-time Leasing Consultant to help market and lease apartments while delivering exceptional resident experiences. You will handle tours, respond to inquiries, and apply sales strategies to meet occupancy targets.

This role requires strong communication, customer service, and the ability to work varied hours, including occasional overtime.

Qualifications

• High School diploma or GED; related experience may substitute.
• Customer service and sales aptitude or experience.
• Ability to consistently work scheduled hours including overtime.
• Strong communication to explain apartment features and respond to questions.
• Excellent interpersonal and follow-up skills with residents and prospects.
• Ability to generate leads, conduct tours, and close sales.
• Proficient use of internet for marketing, advertising, and sales.

Responsabilités

• Create and maintain lasting customer relationships with current and potential residents
• Respond to internet leads, answer prospect calls and conduct property tours
• Utilize sales and marketing strategies to drive property traffic, conversion ratios and retention goals
• Maintain thorough product knowledge of the property and sell the value of community features as they relate to the customer needs

Connaissances

Customer service

Sales

Communication

Internet marketing

Interpersonal skills

Formation

High School diploma or GED

Description du poste

We have an immediate opening for a full-time Leasing Consultant. Your work schedule will vary; Monday through Friday from 9:30 to 6:00 pm and you’ll share a weekend rotational schedule with other employees.

The Leasing Consultant is responsible for marketing, sales, customer service and resident retention strategies to achieve desired occupancy and revenue as it relates to the designated property. The Leasing Consultant is crucial to establishing rapport and lasting impression of the community and therefore must provide a positive and professional customer service experience.

• Create and maintain lasting customer service relationships with current and potential residents
• Respond to internet leads, answer prospect calls and conduct property tours
• Utilize established sales and marketing strategies to drive property traffic, conversion ratios and retention goals
• Maintain thorough product knowledge of the property and sell the value of community features as they relate to the customer needs

Requirements

• High School diploma, GED or related experience and/or training
• Customer service and sales aptitude and/or experience
• Ability to work your scheduled hours consistently as well as overtime when necessary
• Communicate effectively to comprehend and complete legal documents, sell and explain apartment home features, respond to objections and answer questions
• Proficient customer service, interpersonal and follow-up skills for effective interaction with residents, prospects, employees, and other business contacts
• Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing
• Proficient and fluent use of internet for marketing, advertising, and sales-related circumstances

Physical Demands/Work Environment

• Work is normally performed in office environment with moderate exposure to outside elements such as temperature and weather during tours
• Stand or walk or sit alternatively depending on the day’s schedule, including bending, stooping, and squatting for filing frequently needed
• Ability to push/pull doors and climb stairs frequently needed to tour the property
• Lifting/carrying 10-25 lbs. occasionally needed

If you’re looking for an exciting opportunity to grow your career as a Leasing Consultantwith a company that truly values its employees, we are the right fit for you.