Leasing Agent

Campus Apartments; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Job summary

Campus Apartments seeks an enthusiastic Leasing Agent to support daily property operations and enhance customer satisfaction. Ideal candidates will possess a Bachelor’s degree and strong communication skills. This full-time position provides a fun work environment with opportunities for growth in the property management sector.

Qualifications

• Bachelor’s degree or equivalent experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and insurance preferred.

Responsibilities

• Assist with leasing efforts to maintain high occupancy.
• Manage property licenses and renewals.
• Prepare weekly performance reports as required.

Skills

Customer Service

Communication

Attention to Detail

Numerical Analysis

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Entrata

Job description

Overview

Enthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic people. Since 1958, we have been focused on providing superb housing for college students across the country. Our team is the reason for our success and long-term growth.

If you love to have fun at work, work hard, and think outside the box, then we want you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving environment. Consider joining us and changing your perspective on work!

Responsibilities

The Leasing Agent reports to the General Manager and assists with daily property operations to ensure customer satisfaction, fiscal stability, and good physical condition.

• Assist with leasing efforts to maintain high occupancy, including mailing renewal offers, logging responses, and managing property availability.
• Ensure accurate records of availability align with lease renewal reports.
• Approve, enter, and present rental applications to the General Manager for approval.
• Manage property licenses and renewals in coordination with legal counsel and city authorities.
• Assist with the check-out process, ensuring compliance with final account statements, accepting keys, and inspecting vacated units.
• Ensure accurate and efficient lease signing and resident check-ins.
• Respond promptly to resident concerns and complaints, fostering good relations and reporting issues to the General Manager.
• Prepare weekly performance reports as required.
• Assist in marketing and advertising programs to promote the property.
• Develop and implement resident retention initiatives.
• Maintain courteous communication with residents, applicants, staff, and vendors.
• Answer phones and perform general administrative duties such as filing and typing.

Qualifications

• Bachelor’s degree or equivalent experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and insurance preferred.
• Proficiency with office equipment and computer skills, including Microsoft Office and Entrata (preferred).
• Strong record-keeping and numerical analysis skills.
• Attention to grammatical and legal accuracy in documents.
• Knowledge of relevant laws and regulations.
• Positive, professional attitude with excellent customer service skills.
• Effective communication skills in a fast-paced environment.
• Ability to follow procedures and think rationally beyond instructions.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other