Leasing Agent

GSA - Global Student Accommodation; Cincinnati (OH); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive salary

Generous benefits package including health, dental, and vision

401k + 4% employer matching

Three weeks of PTO

Paid wellness time

Paid Yuday

11 paid Holidays

Job summary

A prominent student housing company based in Cincinnati, OH is seeking a Leasing Agent. In this role, you will be responsible for managing apartment rentals, overseeing move-ins and lease renewals, and ensuring positive resident relations. Ideal candidates should have strong interpersonal and communication skills, experience in residential properties, and be proficient with property management software. The position offers a competitive salary of $17 - $18 per hour and a generous benefits package including health insurance, 401k matching, and paid time off.

Qualifications

• Preferred experience in residential properties or rental operations.
• Relevant experience working at a property, particularly in a university environment.
• Willingness to undertake Carbon Literacy Certification.

Responsibilities

• Greet prospective clients and conduct property tours.
• Handle applications, deposits, and lease paperwork.
• Manage service requests and plan resident functions.
• Ensure compliance with Fair Housing laws.

Skills

Interpersonal skills

Customer service skills

Communication skills

Education

High school diploma or equivalent

Tools

Property management software

RealPage

Entrata

Job description

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We’re currently hiring for a Leasing Agent to join the team in Cincinnati, OH!

As the Leasing Agent, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Sound good so far? Here’s what you’ll need to thrive in this role!

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related expereince
• Relevant experience working at a property, even better at a university/college
• Property management software, RealPage, Entrata or like systems
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
• Carbon Literacy Certification or willingness to undertake training

Reporting to the Leasing Manager, here’s what you’ll be doing!

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
• And so much more!

Here’s a snapshot of what we offer!

• Competitive salary $17 - $18 / hour
• Generous benefits package! Including health, dental and vision.
• Company paid STD, LTD and Life insurance
• 401k + 4% employer matching
• Three weeks of PTO
• Paid wellness time
• Paid Yuday
• 11 paid Holidays

The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!

property leasing, property manager, property management, leasing manager