Leasing Agent

Equity Real Estate Management; Box Elder (SD); On-site; USD 38,000 - 52,000; Full time

Job summary

Equity Real Estate Management in Box Elder, SD is seeking a leasing agent responsible for optimizing occupancy, showing units, processing paperwork, and delivering excellent resident service. The role requires selling skills, ability to read/write English, and accurate data entry.

You will collaborate with property staff to implement marketing strategies and meet occupancy targets. The position offers opportunities for growth within a collaborative team and a dynamic real estate environment

Qualifications

• Professional image and presentation are important.
• Excellent communication skills, both in person and on the phone.
• Strong customer service orientation and problem solving.
• Ability to close sales and convert inquiries to leases.
• Fluent reading/writing in English (additional languages helpful).
• Accurate mathematical calculations for rent/fees.
• Ability to perform basic data entry on computer systems.
• Ability to conduct and report market studies.
• Good organizational skills and attention to detail.

Responsibilities

• Optimize occupancy by leasing units and maximizing lease renewals.
• Lease units by selling property products/services.
• Conduct site tours, show amenities and available units.
• Handle inquiries and follow up with prospects from various sources.
• Collaborate with staff to implement sales/marketing strategies.
• Aim to exceed occupancy targets and maintain closing ratios.
• Maintain property knowledge and monitor competition through visits.
• Screen applicants and prepare rental paperwork accurately.
• Explain rental documents and ensure documents are completed before move-in.
• Provide responsive resident service and resolve issues promptly.
• Maintain leasing data and assist with monthly closings.
• Oversee grounds, buildings, and units to ensure safety and attractiveness.
• Ensure units are ready for showing and check for damages at move-in/move-out.
• Assist with planning resident events and safety procedures.

Skills

Professional image

Excellent communication

Customer service

Close sale

English fluency

Math skills

Data entry

Market studies

Organization

Job description

Equity Real Estate Management (EREM) is growing! We love what we do, and we are looking for talented, like-minded individuals to join our ever-growing team of rock stars!

At EREM we offer a positive, forward-thinking culture where ideas and opinions are welcomed. Providing you with the tools you need to succeed in your job and an understanding that everyone is important in achieving overall success. We strive to create an environment that offers great opportunities to learn and grow both personally and professionally. Our commitment to maintaining high standards and best practices ensures that everyone is working cohesively towards the same goal. That's why we encourage innovation, give autonomy to our team members, reward hard work and actually have fun while doing it!

Our Mission:

To provide innovative solutions to challenges within our industry, ultimately elevating the quality of service to all residents, owners, investors and lenders.

Core Values:

All in.

One team, one goal.

Building trust through transparency.

Job Functions

• Optimize occupancy by leasing units and maximize an effective lease renewal program for existing residents.
• Lease units by aggressively selling the products and services of the property.
• Conduct site tours and demonstrate property amenities, model apartments and available apartments.
• Effectively handle telephone inquiries and conduct follow‑up telephone communications to prospects from site visits, telephone inquiries and other sources.
• Work with the property staff to develop and implement sales and marketing strategies.
• Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move‑in.
• Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
• Maintain prospect, traffic and leasing data and assist with other computer data entry as needed. Assist with monthly closing as needed.
• Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
• Ensure units are ready for showing. Inspect units on move‑in day to ensure units are ready, inspect units on move‑out day to assess damages.
• Assist with planning and hosting of property sponsored social functions for residents.
• Follow all safety procedures and report any safety hazards found.
• Make bank deposits and perform other property related errands as requested.
• Attend required meetings and training seminars.
• Perform other property related tasks assigned by Property Manager.

Skills

• Professional image
• Excellent communication skills, in person and on telephone
• Strong customer service orientation
• Ability to "close" a sale
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills
• Ability to report and perform accurate market studies
• Good organizational skills

For more information, please see the attached job description for this job posting.