Lease Administrator

Progress Residential®; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

13 paid holidays

Floating holiday

Ongoing learning and development

Job summary

Progress Residential is seeking a Lease Administrator to support day-to-day property management for prospective and current residents across our single-family home portfolio.

The role includes lease processing, screenings, and compliance, plus collaboration with leadership to enhance systems and processes. Ideal candidates bring Yardi and Salesforce experience, strong organization, and excellent communication skills.

Qualifications

• High School diploma or GED; Bachelor's preferred in related field.
• Prior property management experience in single-family or multi-family rentals.
• MS Word/Excel proficiency with basic/moderate formulas.
• Yardi experience with 3–5 years; Salesforce experience.
• Strong organizational skills and attention to detail.
• Able to thrive in a dynamic, growth environment.
• Teamwork and mutual respect within the company.
• Spanish bilingual is a plus.
• Real Estate License may be required for certain offices.

Responsibilities

• Process case management, scheduling, move-in calculator, file closure, lease uploads, screening, HOA, and generate all leases for new move-ins and current residents.
• Lease compliance: review and collect required documentation and fees to execute application screening and lease agreements.
• Case management: serve as the primary team to resolve general inquiries and requests from residents and internal partners.
• Collaborate with Lease Administration leadership to maximize, streamline and improve business practices.

Skills

Oral and written communication

Organizational skills

Bilingual Spanish (a plus)

Education

Bachelor's degree in Business Administration, Real Estate, Marketing, or related field

Tools

Yardi

Salesforce

Job description

Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Job Summary

The Lease Administrator is responsible for day-to-day property management functions related to prospective and current residents.

Essential Functions

• Administration: Process case management, scheduling, move in calculator, file closure, easing Operations Advisor mid lease changes, lease uploads, screening, HOA and generate all leases for new move ins and current residents.
• Lease Compliance: The Lease Administrator role involves reviewing and collecting required documentation and fees to help execute application screening and lease agreements.
• Case Management: Serve as the primary team to resolve general inquiries and/or requests from residents and internal partners.
• Continuously evaluate and enhance systems and processes: Collaborate with Lease Administration leadership team to maximize, streamline and efficiently improve business practices.

Qualifications

• High School diploma or GED required; a Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred
• Previous property management experience in either the single family or multi-family rental industry
• Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel
• Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce
• Strong organizational skills with exceptional attention to detail
• Ability to thrive in a dynamic, fast-changing, growth environment
• Fosters teamwork and mutual respect throughout the company
• Maintains regular attendance and excellent punctuality
• Interacts productively in person and through technology with co-workers, team members, management and other company personnel on a daily basis to accomplish duties and responsibilities.
• Excellent oral and written communication skills
• Honest, ethical and able to maintain confidentiality in a business setting when necessary and required
• Bilingual in Spanish is a plus
• Strong teamwork and respect for colleagues.
• Able to work independently with minimal supervision
• Ability to work flexible shifts and hours, including weekends, to meet the demands of the business
• Real Estate License required for Las Vegas Lease Administrator

What You Can Expect From Us

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.