Learning Technology Coordinator - Remote/Hybrid Badging

American Retirement Association; Arlington (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Hybrid Work Arrangement

11 Paid Holidays

Health Savings Account

Flexible Spending Account

Professional development opportunities

Job summary

American Retirement Association is seeking a Learning Technology Coordinator to provide operational support for learning technologies, enabling enrollment, exams, badging, and credentialing. You’ll help deliver education products and services to members and prospective members.

Responsibilities include proctoring exams, data entry, reporting, and maintaining exam and credentialing processes across YouTestMe and Credly. Hybrid/remote work options available.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3 years of experience in program assistance, support, customer service, and project resolution.
• Professional association experience is a plus.

Responsibilities

• Coordinate and maintain examinations, including processing exam requests and data uploads.
• Proctor examination delivery, data entry, quality control, and materials prep.
• Coordinate expiring exams and input annual test updates into YouTestMe.
• Coordinate certificate and Credly badging processes.
• Provide reports and support for enrollment, testing, badging, and credentialing.
• Research and analyze data related to enrollment, testing, badging, and credentialing.
• Create and maintain inventories in AMS and LMS systems.
• Prepare reports and upload continuing education data to approved third parties.
• Assist with administration of continuing education policy, communications, program approvals, and audits.

Skills

Interpersonal skills

Communication

Presentation

Relationship-building

Multitasking

Project management

Planning

Organization

Customer service

Analytical thinking

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

YouTestMe

Credly

Learning Management Systems

Association Management Systems

Content Management Systems

Digital Experience Platforms

Job description

American Retirement Association is seeking a Learning Technology Coordinator to provide operational support for learning technologies, enabling enrollment, exams, badging, and credentialing. You’ll help deliver education products and services to members and prospective members.

Responsibilities include proctoring exams, data entry, reporting, and maintaining exam and credentialing processes across YouTestMe and Credly. Hybrid/remote work options available.