Learning Technology Consultant

SuperMom's LLC; Irving (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

7-Eleven is seeking an experienced Learning Technologies Consultant to transform the learning function and support the deployment of engaging curricula. The role administers the LMS, coordinates with IT and vendors, and drives system improvements across the organization.

Ideal candidates have 1–3 years of Learning Administration or LMS experience and are proficient with authoring tools (Articulate, Storyline 2, Adobe Creative Suite) with strong communication and technical aptitude.

Qualifications

• 1–3 years of experience in Learning Administration or Learning Technologies.
• Proficiency with authoring tools (Articulate, Storyline 2, Adobe Creative Suite).
• Strong verbal and written communication and ability to explain technical information to diverse audiences.
• Strong technical aptitude and problem-solving abilities.
• Customer service mindset with ability to troubleshoot and resolve issues.

Responsibilities

• Administer the learning management system and monitor help desk tickets; coordinate with vendors, IT, and stakeholders to resolve issues.
• Serve as liaison with IT and departments to deploy courseware/programs.
• Perform LMS quality control, audit data integrity, and document policies and procedures.
• Coordinate with vendors for system upgrades and UAT.
• Conduct testing to support new course rollouts and updates.
• Maintain system configuration and user roles as needed.
• Support system users, troubleshoot issues, and act as analyst for escalated support.
• Educate stakeholders on proper LMS usage to drive utilization.

Skills

Learning Administration

Learning Technologies

Articulate

Storyline 2

Adobe Creative Suite

Communication skills

Technical aptitude

Tools

LMS

LCMS

Development Systems

Job description

## Learning Technology ConsultantApplylocations: SSC Irving TXtime type: Full timeposted on: Posted Todayjob requisition id: R26\_4392*7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.***JOB SUMMARY****:**We are looking for an experienced learning technologist who is passionate about transforming the learning function of 7-Eleven.The Learning Technologies Consultant will support and maintain technologies that drive engagement and enhance the learning experiences. The position will also help design and implement best-in-class systems that streamline, deliver, and track internal and external learning curricula. We are looking for someone who can collaborate with our Learning Product Managers and support system users to deliver engaging and innovative solutions that drive behavior change and results throughout the organization.**KEY DUTIES AND RESPONSIBILITIES:*** Administrator the learning management system including monitoring help desk tickets, determining root causes, and coordinating vendors, IT, and other stakeholders to resolve issues.* Serve as liaison with IT and other departments to ensure successful deployment of courseware / programs.* Perform LMS quality control duties including auditing/monitoring LMS data integrity, documenting LMS policies, procedures, and gatekeeping.* Coordinate with vendors to perform system upgrades and UAT.* Conduct and evaluate testing to support new course rollouts, implementation of new technologies, and other system updates.* Maintain system configuration parameters and user roles as needed.* Support system users, help troubleshoot issues, identify root causes, and drive timely issue resolution - serve as analyst for issues escalated form front line helpdesk support.* Educate stakeholders in the proper use of the LMS and other technologies to encourage and increase utilization.**EDUCATION AND EXPERIENCE:*** 1-3 years, Learning Administration, Learning Technologies (LMS, LCMS, Development Systems, etc).* Basic understanding of authoring software and other design tools (Articulate, Storyline 2, Adobe Creative Suite, etc.).* Strong verbal and written communication skills, ability to communicate technical information in a user-friendly way to a variety of audience types.* Strong technical aptitude, able to learn and understand software applications and perform technical tasks quickly and accurately.* Customer service mentality with ability to troubleshoot and solve problems.* Strong organizational skills with the ability prioritize tasks and meet deadlines.#LI-TK1*If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.**For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this* link*.*