Learning & Talent Development Specialist

Philadelphia Housing Authority; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Philadelphia Housing Authority is seeking a Learning and Talent Development Specialist reporting to the Manager, Learning and Talent Development – PHA University. The Specialist coordinates elements of the Authority-wide learning and development strategy and delivers talent management programs, training, and performance capacity building with PHA leaders.

The role focuses on creating content, managing the LMS, developing programs, evaluating initiatives, coordinating Education Assistance

Qualifications

• Bachelor’s degree in a related field and at least 3 years of directly related experience.
• Experience creating learning content and devising L&D initiatives aligned to organizational priorities.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Coordinate onboarding, orientation, and skills training.
• Create or source training materials and manuals.
• Configure and maintain the LMS; troubleshoot issues.
• Develop training programs to improve performance.
• Evaluate learning activities and report outcomes.
• Organize training venues and logistics for attendance.
• Support Education Assistance Program coordination.

Skills

Program management

Facilitation

Communication

Adaptability

Customer service

Presentation skills

Self-management

Education

Bachelor’s degree in a related field

Tools

Learning Management System (LMS)

Job description

Reporting to the Manager, Learning and Talent Development – PHA University, the Learning and Talent Development Specialist assists the Manager by coordinating elements of the Authority-wide learning and development strategy. The Specialist delivers talent management programs, coordinates training, works with PHA leaders to build internal performance capacity and coordinates the performance evaluation processes.

Essential Functions

• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training
• Creates and/or acquires training procedure manuals, guides, and course materials
• Configures, administers and maintains the Learning Management System (LMS) platform, including researching and resolving of LMS issues
• Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills/performance
• Develops training procedure manuals, guides, and course materials
• Evaluates, monitors, measures and reports learning and development activities to promote continuous improvement through assessments, surveys and feedback
• Coordinates the Education Assistance Program
• Organizes training venues and logistics necessary to achieve efficient training attendance and
• delivery
• Performs other duties as assigned

Required Education and Experience

Bachelor’s degree in a related field and a minimum of three years of directly related experience; experience creating learning content; demonstrated experience devising learning and development initiatives aligned to organizational objectives and priorities; an equivalent combination of education and experience may be considered.

Required Knowledge, Skills and Abilities

• Strong program/project management skills and experience
• Demonstrated ability to successfully facilitate and oversee diverse learning and professional development programs with an ability to quickly gain credibility
• Well-developed interpersonal, verbal, and written communication skills.
• Ability to adapt to changing conditions while maintaining a high degree of program delivery and program alignment with strategic objectives and organizational priorities in mind
• Demonstrated commitment to customer service excellence, innovation and continuous improvement
• Excellent presentation and interpersonal skills
• Self-directed and self- managed with the ability to independentlyfulfill job duties