Learning Systems Specialist

Western University of Health Sciences

Pomona (CA)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Job summary

Western University of Health Sciences in Pomona, CA, invites applications for a Learning Systems Specialist. You will support the digital learning platforms used by faculty and students, ensuring a seamless experience across multiple LMS tools.

Reporting to the Associate Dean, you will configure modules, manage user access, monitor tickets, and collaborate with instructional designers to integrate content and technology while aligning with curriculum outcomes.

Qualifications

Bachelor’s Degree in IT/CS/ID/EdTech or related field.
2–3 years of LMS experience.
Certifications in Canvas Admin, Google Educator, or CompTIA Project+ preferred.
Excellent communication and collaboration with faculty and staff.

Responsibilities

Provide LMS implementation support for courses/rotations, student portfolios, configuring module settings, user accounts, and system upgrades.
Create and maintain user accounts and access levels; respond to requests regarding systems access and training; monitor support tickets and provide timely follow-up and resolution.
Maintain records/documentation related to LMS; assist with training sessions and workshops; coordinate testing updates with vendors and campus partners; serve as primary LMS inquiries contact.
Assist with uploading course materials, assignments, schedules, examinations, and assessments; verify course content and system configurations for accuracy.

Skills

Educational technology standards

Translate technical issues for non-IT

Oral and written communications

Video/web conferencing tools

Leadership and collaboration

Education

Bachelor’s degree in Information Technology, Computer Science, Instructional Design, or Educational Technology

2–3 years LMS experience

Tools

eMedley

Elentra

Canvas

Blackboard

Brightspace

Job description

Overview

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture. At WesternU, you will discover humanism at the heart of every interaction. We display a collaborative mindset in how we operate, educate, and serve others. Although geographically two campuses, we are one in purpose: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education.

Join our team of faculty and staff and make a difference.

Position Details

Position Title: Learning Systems Specialist
Position Control Number: S02835
Type of Position: Staff
Position Status: Full-time
Campus: Western University Campus-Pomona, CA
Position Location: California
Department: 2101-College of Podiatric Medicine

Job Summary

Under the general direction of the Associate Dean of Pre-Clinical Affairs, the Learning Systems Specialist provides support for the technical health and daily operations of learning platforms. This role ensures a seamless digital experience for students across multiple systems and serves as the support contact for all college faculty and administrative staff.

This position works closely with the college’s Outcomes Assessment team to ensure alignment between Pre-Clinical and Clinical curriculum outcomes and with the Assistant Dean of Clinical Education to meet clinical curriculum requirements.

Knowledge, Skills and Abilities

Individuals must possess the following knowledge, skills, and abilities or demonstrate the ability to perform the essential functions of the job.

Knowledge: Understanding of educational technology standards.
Skills: Ability to translate technical issues for non-technical faculty and staff.
Self-managed workflow with the ability to prioritize tasks across multiple platforms.
Flexibility in job assignments to meet departmental priorities and emerging initiatives.
Organizational skills to prioritize workload and meet deadlines.
Excellent oral and written communications skills.
Ability to guide and support users effectively with leadership and problem-solving abilities.

Abilities: Detail-oriented with accuracy and consistency; ability to work collaboratively with diverse units; ability to interact effectively with administration, faculty, staff, and students; ability to maintain confidentiality; ability to use multiple computer programs as needed; ability to utilize distance communication technologies (video/web conferencing); commitment to humanism.

Qualifications

Education: Bachelor’s Degree in Information Technology, Computer Science, Instructional Design, or Educational Technology.

Experience: Minimum of 2-3 years related experience with Learning Management Systems (e.g., eMedley, Elentra, Canvas, Blackboard, or Brightspace).

Preferred Qualifications: Certifications in specific platforms (e.g., Canvas Certified Admin, Google Educator, or CompTIA Project+).

Key Responsibilities

Learning Management Support: Provide support for implementation of courses/rotations, student portfolios, configuring module settings, user accounts, and system upgrades; create and maintain user accounts and access levels; respond to requests regarding systems access and training; monitor support tickets and provide timely follow-up and resolution.
Data Management & Reporting: Optimize system configurations; enter and maintain system data and records; compile data for accreditation, assessment, and operational reporting; present data for decision-making; work with instructional designers, faculty, and staff to support content and technology integration and compliance.
Administrative Support: Maintain records and documentation related to LMS; assist with training sessions and workshops; coordinate testing updates with vendors and campus partners; serve as a primary contact for LMS inquiries.
Course & Assessment Support: Assist with uploading course materials, assignments, schedules, examinations, and assessments; verify course content and system configurations for accuracy.

Posting Details

Work Schedule: Normal business hours, with possible overtime
Posting Number: S01801
Posting Date: 07/15/2026
Close Date: 07/15/2027
Open Until Filled: Yes

Benefits and Culture

We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Our culture focuses on student success, collaboration, and a supportive environment. WesternU values humanism and fosters a culture of respect, equity, collaboration, and inclusion for all people.

Physical Demands

Do the essential functions require lifting? Yes. The maximum weight and duration are described in job-specific documentation. The position requires typical office standing and manual tasks; reasonable accommodations may be available.

Equal Opportunity

WesternU is an equal opportunity employer. We do not discriminate based on age, race, color, national origin, ancestry, citizenship, ethnicity, creed, religion or religious creed, sex, gender, marital status, sexual orientation, disability, pregnancy, genetic information, military or veteran status, or any other protected characteristic as required by law.

Required and Optional Documents

Documents requested for applicants: Resume (required). Optional documents: Cover Letter, Letter of Recommendation #1-#3, Additional Applicant Document, Required License/Certification.

Supplemental Questions