Learning Systems & Design Specialist

GO Media; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Small, high-performing team with high-

Professional development support

Friendly, collaborative culture

Job summary

GO Media, supporting Gladwell Practice Solutions (GPS), seeks a Learning Systems & Design Specialist to own the GPS LMS end-to-end, shaping learning journeys with SME collaboration and data-driven insights. You will drive operational excellence, improve learner experience, and measure outcomes across programs.

You'll work within a small, high-performing team, applying learning science to create scalable, engaging digital learning experiences while collaborating with marketing and operations to

Qualifications

• 3+ years experience in classroom teaching, LMS administration, learning operations, learning design, or a related role.
• Strong experience managing LMS platforms - Absorb preferred.
• Experience supporting the development and delivery of digital learning programs.
• Confidence using learner feedback and basic reporting to improve programs and learner experience.
• Highly organized, detail-oriented, and systems-minded, with the ability to coordinate multiple course designs and launch timelines.
• Ability to manage multiple priorities in a fast-paced, scaling environment.
• Strong written and verbal communication skills.
• Ability to work 5 days a week in a highly collaborative on-site environment.

Responsibilities

• Own the GPS LMS and learning experience end-to-end.
• Collaborate with SMEs to design and build engaging programs grounded in learning science.
• Drive operational excellence and use data to improve impact.
• Track learner engagement, progress, and feedback to identify improvements.
• Build dashboards and reports informing decisions across learning, product, and marketing.

Skills

Communication skills

Organizational skills

Systems-minded

LMS administration

Cross-functional collaboration

Learning platforms

Tools

Absorb LMS

Job description

Why GO Media & Gladwell Practice Solutions

GO Media is the engine behind Gladwell Practice Solutions (GPS), a category-defining education and growth platform created by Dr. Jason Gladwell, a world-leading Invisalign provider and authorized Invisalign education partner. GPS exists to close the gap traditional clinical education leaves behind-equipping practices with the leadership, operational, and growth capabilities required to turn expertise into results.

Where most education stops at how to treat, GPS focuses on how to grow. Our programs combine proven systems, real-world playbooks, and performance-led learning to drive measurable practice transformation

Why This Role

The Learning Systems & Design Specialist owns the learning backbone of the GPS ecosystem.

In this role, you'll lead the evolution of our LMS from a content repository into a high-impact learning environment. You'll manage the platform end-to-end while shaping learning journeys, improving learner experience, and supporting measurement of engagement and outcomes.

Sitting at the intersection of learning design, systems, and performance, your work will directly influence how clinicians and teams engage with GPS - and how effectively they translate learning into real-world results.

Why Now

GPS is at an inflection point.

As our programs and audience expand, we're moving beyond static education toward personalized, insight-led learning at scale. This role will help build the systems, dashboards, and intelligence that power that shift.

Working in a lean, high-ownership team, you'll wear multiple hats, solve meaningful problems, and see your impact quickly. This is a chance to build, learn, and influence at speed while shaping a category-leading learning platform at the intersection of education and business growth.

What You'll Be Doing

As the Learning Systems & Design Specialist, you'll own the GPS LMS and learning experience end-to-end - collaborating with SMEs to design and build programs that are active, engaging, and grounded in learning science, while driving operational excellence and using data to continuously improve impact.

Your key responsibilities include:

Learning Systems Ownership

• Manage LMS operations across all programs (GPS, SPP, and future offerings), including course setup, updates, enrollments, permissions, and workflows
• Maintain platform quality, structure, and usability to deliver a seamless learner experience
• Serve as the internal product owner for the LMS, identifying enhancements, prioritizing improvements, and driving platform evolution

Learning Experience & Design

• Build and optimize learning journeys, pathways, and program structures inside the LMS
• Apply learning principles to improve engagement, completion, and knowledge application

Measurement & Insights

• Track learner engagement, progress, and feedback to identify improvement opportunities
• Build simple dashboards and reports that inform decisions across learning, product, and marketing
• Use data and qualitative insights to recommend enhancements to programs and learner experience

Collaboration & Improvement

• Contribute ideas to strengthen personalization, experimentation, and measurement of impact
• Work cross-functionally with learning, marketing, and operations teams

• 3+ years experience in classroom teaching, LMS administration, learning operations, learning design, or a related role
• Strong experience managing LMS platforms - Absorb preferred
• Experience supporting the development and delivery of digital learning programs
• Confidence using learner feedback and basic reporting to improve programs and learner experience
• Highly organized, detail-oriented, and systems-minded, with the ability to coordinate multiple course designs and launch timelines
• Ability to manage multiple priorities in a fast-paced, scaling environment
• Strong written and verbal communication skills
• Ability to work 5 days a week in a highly collaborative on-site environment

• Competitive salary and benefits
• A small, high-performing team where your work has high visibility and impact
• Professional development support (courses, conferences, software)
• Friendly, collaborative culture with cross-disciplinary exposure