Learning & Communications Specialist

Apex Staffing, Inc.; Little Rock (AR); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Apex Staffing, Inc. is seeking a Learning & Communications Specialist to design, deliver, and improve training programs that help people adopt new tools and initiatives.

You'll partner with project teams, stakeholders, and end users to create engaging learning content and effective communications. The role includes facilitating live and virtual training, building eLearning resources, assessing needs, and driving adoption.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 2–3 years in training coordination or related role.
• Strong ability to influence through training and communication.
• Experience coordinating multiple training events in corporate settings.
• Excellent presentation and written communication skills.
• MS Office, Salesforce, and LMS experience required or advantageous.

Responsabilités

• Design and facilitate training programs for customers and end users on programs, processes, and tools.
• Develop and maintain eLearning courses, digital resources, job aids, and communication materials.
• Conduct training needs assessments and map training plans and schedules.
• Promote training opportunities and ensure timely delivery of information.
• Continuously evaluate training effectiveness and refine content and delivery.
• Stay current as a subject matter expert on updates and changes.
• Present complex information accessibly to diverse audiences.
• Build relationships with trainees, clients, partners, and cross-functional teams.
• Support change readiness with strategic communications and education plans.

Connaissances

Training coordination

Public speaking

Written communication

Content development

LMS familiarity

MS Office

Salesforce familiarity

Adobe tools familiarity

Stakeholder management

Formation

High school diploma or GED

Bachelor's degree preferred

Outils

Microsoft Office

Salesforce

Adobe tools

LMS/eLearning platforms

Description du poste

Learning & Communications Specialist

Are you a natural teacher and communicator who loves turning complex processes into clear, engaging learning experiences? We’re looking for a Learning & Communications Specialist to design, deliver, and continuously improve training programs that help people successfully adopt new tools, processes, and initiatives.

In this role, you’ll serve as the go-to expert on key programs and processes. You’ll partner with project teams, internal stakeholders, and end users to identify needs, build high-quality learning content, facilitate training (live and virtual), and create communications that drive understanding and adoption. If you enjoy making learning practical, measurable, and people-focused, this is a great opportunity to make a real impact.

What You’ll Do

• Design and facilitate effective training programs that educate customers and end users on programs, processes, and tools.
• Develop and maintain eLearning courses, digital learning resources, job aids, and communication materials that support program adoption and ongoing development.
• Conduct training needs assessments, identify knowledge or skill gaps, and map out clear training plans and schedules.
• Promote training opportunities and ensure the right people receive the right information at the right time.
• Continuously evaluate and improve training effectiveness by testing new approaches, gathering feedback, and refining content and delivery methods.
• Stay current as a subject matter expert on program updates and business processes, and clearly communicate changes to stakeholders.
• Present complex information in an accessible way to diverse audiences using a variety of training methods.
• Build strong relationships with trainees, clients, partners, and cross-functional team members to support successful program rollouts and growth.
• Support change readiness by creating strategic communications and education plans in partnership with project managers.

What We’re Looking For

• High school diploma or GED required; bachelor’s degree in business, communications, training, or a related field preferred.
• 2–3 years of experience as a training coordinator, trainer, facilitator, or in a similar role.
• Proven ability to inspire and influence behavioral change through training and communication.
• Hands‑on experience coordinating multiple training events in a corporate or customer‑facing environment.
• Strong presentation, public speaking, and written communication skills (training materials, process documents, memos, and forms).
• Intermediate proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Familiarity with Salesforce, Adobe tools, and Learning Management Systems (LMS)/eLearning platforms (including uploading, organizing, and maintaining content).
• Excellent organization, time management, and critical thinking skills, with the ability to manage competing priorities and tight deadlines.
• Detail‑oriented, self‑motivated, and adaptable, with a strong achievement orientation and customer‑focused mindset.
• Professional appearance and demeanor; bilingual skills are a plus.

Compensation & Why This Role Stands Out

Salary range: based on experience and qualifications. You’ll have the opportunity to shape how people learn and adopt important programs, work with a variety of stakeholders, and see the direct results of your training and communications efforts. This is an ideal role for someone who enjoys both the creative side of content development and the relational side of facilitating learning and driving change.