Learning Resources Vendor Associate

Southern New Hampshire University; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

High-quality medical insurance

Dental and vision plans

5 weeks paid time off

Employer-funded retirement

Free tuition program

Parental leave

Mental health resources

Job summary

Southern New Hampshire University is seeking a Learning Resources Vendor Associate to manage and optimize third-party and digital learning resources supporting academic programs.

You’ll act as a liaison between faculty, vendors, and the online bookstore, ensuring resources are accurate, accessible, and aligned with curriculum and goals. The role blends operations, vendor management, data analysis, and collaboration to improve the online student experience.

Qualifications

• One year of experience in learning resource bookstore operations and service support.
• Three years’ experience in learning resource vendor management and program development.
• Bachelor's degree in education, instructional design, educational technology, or related field. Equivalent experience acceptable.

Responsibilities

• Liaise between faculty, internal academic partners, vendors, and the online bookstore.
• Ensure learning resources are accurate, accessible, scalable, and cost-effective.
• Align resources with curriculum and institutional goals.
• Blend operational execution, vendor relationship management, data analysis, and collaboration to enhance student and faculty experience across online learning environments.

Skills

Project management

Collaboration across departments

Microsoft Office

Learning management systems

Data analysis

Education

Bachelor's degree in education, instructional design, educational technology, or related field

Tools

Learning Management Systems

Job description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As the Learning Resources Vendor Associate you will support and manage third-party and digital learning resources that support academic programs.

What you’ll do

You will be an important liaison between faculty, internal academic partners, vendors, and the online bookstore. You'll ensure learning resources are accurate, accessible, scalable, cost-effective, and aligned with curriculum and institutional goals. You will blend operational execution, vendor relationship management, data analysis, and collaboration to enhance the student and faculty experience across online learning environments. You'll report to the Director of Learning Resources.

What we’re looking for

Years of experience: One year of experience for the learning resource bookstore operations and service support team; three years’ experience for learning resource vendor management and program development team. Degree(s): Bachelor's degree in education, instructional design, educational technology, or related field. Equivalent of experience in lieu of degree acceptable: Yes Professional Certification(s): N/A Project management skills with the ability to manage multiple priorities simultaneously. The ability to collaborate across departments and with external partners. Proficiency with Microsoft Office and familiarity with learning technologies and learning management systems.

Preferred Qualifications

Experience working with higher education learning management systems and digital coursework platforms. Knowledge of accessibility standards (e.g., ADA, WCAG) and digital equity principles. Experience analyzing adoption, usage, or engagement data to inform decision‑making. Exposure to digital transformation projects, catalog optimization, or large‑scale academic resource projects.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

The annual pay range for this position is $49,750.00 - $79,615.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $54,974.00 - $74,376.00.

Exceptional benefits

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated.