Learning & Organizational Development Partner

ENB Financial Corp.; Ephrata (Lancaster County); On-site; USD 85,000 - 115,000; Full time

Job summary

Ephrata National Bank seeks a Learning & Organizational Development Partner in Ephrata, PA. This full-time role collaborates with subject matter experts, designs, delivers, and evaluates programs through ENBU, driving talent development and organizational effectiveness across the bank.

The position emphasizes partnership with HR and leadership to align learning with strategic priorities, manage programs, and develop scalable training solutions.

Qualifications

• Bachelor’s degree or equivalency of experience.
• 5 years of training and organizational development experience; experience within financial services is preferred.
• Proven ability to present to large groups and communicate professionally.
• Ability to lead and develop training to meet organizational initiatives.
• Experience using LMS and instructional design software such as Adobe Captivate or Storyline.

Responsibilities

• Plan and develop programs aligned with organizational needs.
• Facilitate learning workshops and programs.
• Execute and manage internal programs and ensure effective development and facilitation.
• Assess, design, implement, and facilitate internal learning programs for ENBU.
• Lead day-to-day project tasks and organizational development initiatives.
• Monitor, evaluate, and report on the ROI of training programs.

Skills

Needs analysis

Instructional design

Program evaluation

Project management

Facilitation

Education

Bachelor’s degree or equivalent

Tools

Adobe Captivate

Articulate Storyline

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Learning & Organizational Development Partner

Full Time Professional Brossman Building, Ephrata, PA, US

Today Requisition ID: 1826

Summary:

As a Learning & Organizational Development Partner, you will work closely with subject matter experts to drive the design, development, implementation, maintenance, and evaluation of programs. This will include conducting needs analysis, instructional design, learning delivery, evaluation, project management, and research for ENBU (Ephrata National Bank University) programs. You will serve as a trusted partner across the organization to drive and support our growing culture, aligned with the bank’s mission, vision, and values. You will be responsible for making and executing recommendations to enhance the performance, productivity, and skills of employees.

Essential Functions:

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

• Strategically plan and develop programs that are aligned with the organizational needs.
• Facilitate learning workshops and programs.
• Execute and manage internal programs. Ensure effective development and facilitation of programs.
• Assess, design, implement, and facilitate internal learning programs for ENBU.
• Leverage learning and organizational expertise to drive outcome-focused programs and initiatives.
• Partner with key subject matter experts and stakeholders to support the bank’s priorities and development needs.
• Develop content consistent with ENB’s values and culture.
• Partner with the Learning and Organizational Development segment leader in executing the organization’s learning strategy.
• Execute strategies, policies, processes, initiatives, tools, and systems to drive talent development, culture, and organizational development initiatives across the organization.
• Partner with Human Resources on development plans as a result of the annual succession planning process to ensure identified learning needs are effectively integrated into the plan.
• Identify skill gaps and deliver learning solutions to address the organization’s most critical needs.
• Identify and procure or design learning content, training, and learning experiences for purposes of broad upskilling and continuous improvement.
• Partner with the Project Management Office to ensure new technology, processes, or conversions are supported with a strategic approach to training and development.
• Partner with the segment leader to develop ENBU marketing strategy to increase awareness and drive enrollment in programs.
• Oversee and maintain the organization's new employee onboarding and culture programs.
• Serve as the Learning Management System administrator.
• Utilize the HRIS system to manage talent records for all employees.
• Lead day-to-day project tasks and organizational development initiatives.
• Analyze the organization and proactively identify training and development opportunities and objectives.
• Oversee a mentorship strategy across the bank to build and cultivate internal talent development.
• Partner with the segment leader on third-party and vendor relationships related to ENBU curriculum.
• Partner with the segment leader to execute on organizational diagnostic tools to enhance communication, emotional intelligence, self-awareness, behavioral, or leadership style. Use OD tools to solve organizational challenges or provide solution-oriented human capital diagnostics.
• Makes recommendations to the segment leader on learning & organizational development budget.
• Confers with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies.
• Monitor, evaluate, and report onthe ROI oftraining programs.
• Serve as an agent for change.
• Assume responsibility for projects and objectives assigned or identified.

Required Education and Experience:

• Bachelor’s degree or equivalency of experience in lieu of a degree.
• 5 years of trainingand organizational development experience; experience within the financial services industry and/or customer experience is strongly desired.
• Proven ability to present to large groups and speak interpersonally with individuals in a friendly, professional, and effective manner.
• Ability to lead and develop training to meet organizational initiatives.
• Ability to make sound decisions in identifying training solutions and proactively resolving learner issues.
• Proven strong ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to design and develop curriculum using instructional theory, including assessments,
• Experience using learning management systems and instructional design software such as Adobe Captivate, Articulate or Storyline.

ENB Operational and Functional Competencies

Supervisory Requirements:

This position does not have any direct reports.

This job operates in a professional work environment. This role routinely involves standard office equipment such as computers, monitors, mouse, keyboard, phones, photocopiers, filing cabinets, calculators, and fax machines. Due to the physical location of this position, phone ringing, and people conversing, it may be difficult to hear at times and therefore easily distracting.

Physical Demands:

Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to see, talk, and hear. Specific vision required by the job includes close vision, distance vision, and ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and/or move up to 25 pounds, including standard computers and copy paper boxes, and must be able to open and close filing cabinets and drawers.

Position Type and Expected Hours of Work:

This is a full-time position. Flexibility in schedule is required, particularly when meeting deadlines, and is crucial to include possible periods of overtime.

Pay Transparency:

Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive-eligible, with payment based on company, business, and/or individual performance.

Additionally, as part of our Total Rewards program, Ephrata National Bank offers a comprehensive benefits package to eligible employees. This includes medical plans with prescription drug coverage; health savings account and/or flexible spending account; dependent care flexible spending account; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay, jury duty, and bereavement; disability insurance coverage and maternity and parental leave; educational assistance and a robust wellness program with financial incentives.

Travel to other ENB locations for staffing support or for training may be required.

EEO Statement:

Ephrata National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

This job description reflects management’s assignment of essential functions and position responsibilities. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank’s procedures and to act as a role model in adherence to the bank’s policies.