LEARNING OPERATIONS MANAGER-Zanesville AREA DC

∙ Elijah House Foundation; Zanesville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Dollar General is hiring a Training Operations Manager to influence safety, leadership and performance, guiding employees in the Distribution Center to build knowledge, skills, and experience for career progression. You will partner with DC operations and the Learning & Development team.

You will design and deliver training programs, coach leaders, and ensure standard training is implemented consistently across DCs, with a focus on measurable results and collaboration with HR and SSC partners.

Qualifications

• Bachelor's degree in education or HR development preferred.
• 2–4 years' experience in employee training and development or HR with a development emphasis.

Responsibilities

• Lead development and execution of training content for the Distribution Center (DC).
• Coordinate training delivery across DC levels and partner with SSC Learning & Development and HR teams.
• Create strategies balancing short- and long-term business plans.
• Foster growth of employees and leaders in the DC.
• Select, evaluate and develop Training Coordinators.
• Teach managers to build leadership in supervisors.
• Assist management with organizational development plans.
• Analyze data to measure training performance.

Skills

Distribution center knowledge

Leadership development

Training design

Needs analysis

Communication

Policy interpretation

Organizational skills

Education

Bachelor's degree in education or HR development

Job description

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Details

GENERAL SUMMARY: The Training Operations Manager influences with a focus on safety, leadership, excellence, self-motivation, problem-solving and teamwork. You will work to enable employees to develop the knowledge, skill, behaviors and experience they need to achieve their goals and progress their career. You will partner with DC operations and our Learning & Development team to deliver results. You will be responsible for facilitating training programs while coaching and holding your operational-leader partners accountable for their success.

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Act as an engaging and inclusive leader who will develop and implement training content for the assigned DC
• Communicate and oversee the execution of training at all levels by DC, maintaining strategic partnerships with the entire DC, other DCs and various SSC partners
• Create strategies to balance short- and long-term business plans.
• Foster the development and growth of employees and leaders in assigned DC
• Work closely with the SSC's Learning & Development team and the Human Resources teams to ensure standard training programs are properly designed and consistently implemented
• Select, evaluate, and develop Training Coordinators
• Teach managers to develop leadership skills in supervisors
• Assist DC management with organizational development plans
• Analyze and understand data to measure the training program performance within the DC

Qualifications

KNOWLEDGE and SKILLS:

• Thorough working knowledge of distribution center
• Good reasoning, conflict-management, and analytical and problem-solving skills
• Understanding of training design and needs analysis
• Understanding of performance development, team development, and leadership development processes; demonstrated developmental approach to leadership
• Ability to evaluate supervisory and management employees for leadership potential
• Excellent interpersonal, organization and communication skills with all levels of the organization
• Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center.

WORK EXPERIENCE and/or EDUCATION:

• Bachelor's degree in education or human resource development preferred.
• Two to four years' experience in employee training and development or in a human resources position with an employee development emphasis.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.

Dollar General Corporation is an equal opportunity employer.