Learning & Marketing Ops Coordinator: Excel & AI Reporting

RELX Inc. Company; North Carolina; Hybrid; USD 49,000 - 82,000; Full time

Job summary

LexisNexis Legal & Professional is seeking an Operations Coordinator to support Learning and Marketing operations, focusing on reporting, CMS updates, time tracking reconciliation, and event logistics.

The role requires 1-3 years in operations or reporting support, strong Excel skills, familiarity with AI tools such as Copilot, and attention to detail. A BA in Communications or related field is preferred; base pay ranges are noted.

Qualifications

• 1-3 years of experience in operations, administrative coordination, or reporting support
• BA in Communications or related field
• Experience in client learning or marketing operations roles
• Strong Excel skills (formulas, pivot tables)
• Comfort using AI tools such as Microsoft Copilot to assist with reporting and summaries
• High attention to detail and process discipline
• Ability to manage multiple recurring deadlines

Responsibilities

• Compile and maintain recurring learning reports (revenue tracking, program metrics, survey results)
• Perform project time reconciliation in OpenAir to ensure accurate reporting and billing alignment
• Support custom CMS updates and class setup
• Maintain documentation and operational checklists
• Assist with trainer survey aggregation and reporting summaries
• Coordinate logistics and planning for marketing events (internal and external)
• Track event deliverables, timelines, and vendor coordination
• Support reporting tied to event performance and lead tracking
• Maintain organized documentation and post-event reporting materials
• Build and maintain structured Excel workbooks for recurring reporting
• Use Copilot and Excel AI tools to generate summaries, trend analysis, and reporting insights
• Follow established procedures to ensure compliance-sensitive reporting accuracy
• Identify process improvements to increase efficiency and reduce manual effort

Skills

Excel

Attention to detail

Time management

AI tools Copilot

Multitasking

Communication

Client operations

Education

BA in Communications or related field

Tools

OpenAir

CMS

Copilot

Job description

LexisNexis Legal & Professional is seeking an Operations Coordinator to support Learning and Marketing operations, focusing on reporting, CMS updates, time tracking reconciliation, and event logistics.

The role requires 1-3 years in operations or reporting support, strong Excel skills, familiarity with AI tools such as Copilot, and attention to detail. A BA in Communications or related field is preferred; base pay ranges are noted.