Learning & Knowledge Manager

DPR Construction; Dallas (TX); Hybrid; USD 80,000 - 100,000; Full time

Job summary

DPR Construction is seeking an experienced Learning Manager in Dallas, TX to establish a comprehensive learning program for Sales and Marketing Technologies. This hybrid role focuses on developing training programs and optimizing documentation with collaboration across teams. Candidates should have experience in knowledge management, instructional design, and enterprise platforms. An Associate’s degree is required, with preference for those holding a Bachelor’s degree. Responsibilities also include managing content quality and integrating learning resources within existing systems.

Qualifications

• 3+ years of experience in knowledge management or instructional design.
• Experience administrating content in enterprise platforms.
• Strong understanding of business processes related to enterprise applications.

Responsibilities

• Partner with teams to optimize documentation into a single source of truth.
• Translate technical documentation into user-friendly content.
• Integrate training library with CRM and other applications.
• Measure content usage and drive continuous adoption.

Skills

Knowledge management

Instructional design

Process documentation

Collaboration

Organizational skills

Technical writing

Education

Associate’s degree in Library Science, Information Science, or Education

Bachelor’s degree in related field (preferred)

Tools

SharePoint

ServiceNow

WalkMe

WorkDay

Job description

DPR Construction is seeking an experienced Learning Manager in Dallas, TX to establish a comprehensive learning program for Sales and Marketing Technologies. This hybrid role focuses on developing training programs and optimizing documentation with collaboration across teams. Candidates should have experience in knowledge management, instructional design, and enterprise platforms. An Associate’s degree is required, with preference for those holding a Bachelor’s degree. Responsibilities also include managing content quality and integrating learning resources within existing systems.