Learning Experience Technologist

Symbotic; Wilmington (MA); Hybrid; USD 101,000 - 138,600; Full time

Benefits offered by this job

Hybrid work schedule

Travel opportunities up to 10%

Job summary

Symbotic, a Wilmington, MA HQ company, seeks a Learning Experience Technologist to fuse instructional design with cutting-edge learning technologies, applying AI, VR/AR/MR and simulations to accelerate workforce readiness and performance in highly technical operations.

You will collaborate with the Field Learning COE to prototype, evaluate, and implement innovative solutions, ensuring accessibility and measurable impact across field teams. This hybrid role reports to the Director, Field Training.

Qualifications

• Bachelor's degree in related field.
• Minimum 5 years of experience in instructional design or learning technology.
• Experience developing interactive, scenario-based, or simulation-based learning solutions.
• Experience evaluating and applying emerging learning technologies.
• Strong collaboration and stakeholder management skills.
• Hybrid role based in Wilmington, MA (3 days a week).

Responsibilities

• Research, evaluate, and recommend innovative learning technologies that support Field Learning COE objectives.
• Assess applicability of emerging technologies for technical, operational, maintenance, and leadership development programs.
• Design and develop simulation-based learning experiences that allow learners to practice skills in realistic, low-risk environments.
• Partner with SMEs and instructional designers to create realistic troubleshooting, decision-making, and operational scenarios.
• Explore applications of VR, AR, MR, and digital simulations to improve technical proficiency and knowledge transfer.
• Create interactive learning experiences that promote practice, repetition, and skill mastery.
• Identify opportunities to use AI technologies to improve learning effectiveness, personalization, and learner support.
• Partner with learning teams to integrate AI capabilities into learning experiences where appropriate.
• Work collaboratively to determine when immersive, simulation-based, or technology-enabled approaches are appropriate.
• Develop engaging and interactive learning assets that support defined learning outcomes.
• Ensure learning experiences align with accessibility, usability, and quality standards.
• Collect and analyze learner feedback and performance data associated with technology-enabled learning solutions.

Skills

Instructional design

Learning technologies

Immersive learning

Simulation development

Stakeholder management

Education

Bachelor's degree in Instructional Design, Learning Technologies, Educational Technology, Human Performance, Game Design, Learning Sciences, or related field

Tools

VR/AR/MR

AI in learning

Simulation tools

Job description

Learning Experience Technologist

USA Wilmington, MA - HQ

Full time

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As the Learning Experience Technologist serves you will be a specialized member of the Field Learning Center of Excellence (COE), responsible for applying emerging technologies to enhance learning effectiveness, accelerate workforce readiness, and improve performance outcomes.

You will partner with the Learning Program Architect to evaluate prototypes. develop, and implement innovative learning solutions using technologies such as artificial intelligence (AI), simulation-based learning, virtual reality (VR), augmented reality (AR), mixed reality (MR), gamification, and interactive performance support tools.

This position is a blend of instructional design and learning technology, helping to translate learning strategies into engaging, practice-based experiences that improve knowledge retention, skill development, and real-world performance in highly technical operational environments. This position will support the Field Learning COE in building evidence-based approaches for emerging learning technologies and report to the Director, Field Training.

What we do

The Field Learning COE is a part of the Human Resource organization which defines and scales the learning ecosystem that powers customer and field enablement. By integrating curriculum architecture, content development, and field feedback loops, it ensures training is aligned, consistent, and directly tied to performance and business impact.

What you'll do

• Research, evaluate, and recommend innovative learning technologies that support Field Learning COE objectives.
• Assess applicability of emerging technologies for technical, operational, maintenance, and leadership development programs.
• Design and develop simulation-based learning experiences that allow learners to practice skills in realistic, low-risk environments.
• Partner with SMEs and instructional designers to create realistic troubleshooting, decision-making, and operational scenarios.
• Explore applications of VR, AR, MR, and digital simulations to improve technical proficiency and knowledge transfer.
• Create interactive learning experiences that promote practice, repetition, and skill mastery.
• Identify opportunities to use AI technologies to improve learning effectiveness, personalization, and learner support.
• Partner with learning teams to integrate AI capabilities into learning experiences where appropriate.
• Work collaboratively to determine when immersive, simulation-based, or technology-enabled approaches are appropriate.
• Develop engaging and interactive learning assets that support defined learning outcomes.
• Ensure learning experiences align with accessibility, usability, and quality standards.
• Collect and analyze learner feedback and performance data associated with technology-enabled learning solutions.

What you'll need

• Bachelor's degree in Instructional Design, Learning Technologies, Educational Technology, Human Performance, Game Design, Learning Sciences, or related field.
• Minimum of 5 years of experience in instructional design, learning technology, immersive learning, simulation development, or related fields.
• Experience developing interactive, scenario-based, or simulation-based learning solutions.
• Experience evaluating and applying emerging learning technologies.
• Strong collaboration and stakeholder management skills.
• Ability to translate business and performance needs into effective learning experiences.
• Hybrid role based in Wilmington, MA. (3 days a week)

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.