Learning & Development Specialist

Remote; San Francisco (CA); Ibrido; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

CME/CEU budget

401(k) with employer match

Health insurance

Descrizione del lavoro

myPlace Health is hiring a Learning & Development Specialist to design and deliver engaging training across in-person, hybrid, and on-demand formats. You’ll partner with SMEs to translate real operational needs into practical learning, staying hands-on at our Day Centers to ensure content lands effectively and empowers teams.

The ideal candidate brings 3+ years in instructional design, expertise with Articulate 360 and Adobe Captivate, and strong LMS experience.

Competenze

• Bachelor’s degree in Instructional Design, Educational Technology, or related field (Master’s preferred).
• 3+ years in instructional design, curriculum development, or closely related role.
• Fluency creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
• Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI; able to troubleshoot.
• Strong knowledge of adult learning principles and instructional design models (ADDIE, SAM).
• Ability to create engaging content; familiarity with graphic design or video tools is a plus.
• Excellent communication and collaboration with SMEs and stakeholders.
• Proven ability to manage multiple projects and deadlines.

Mansioni

• Design and deliver engaging learning experiences across in-person, hybrid, and on-demand formats.
• Partner with SMEs and leaders to translate needs into practical training.
• Develop instructor-led materials and facilitator resources.
• Craft blended learning experiences for maximum flexibility and impact.
• Measure training effectiveness using engagement and performance metrics.
• Iterate content based on feedback to keep it relevant and high-impact.
• Manage learning initiatives end-to-end in the LMS and generate reports.
• Stay current on instructional design tools and trends (Articulate 360, Captivate).
• Troubleshoot learning or tech issues during sessions.
• Support additional L&D projects as needed.

Conoscenze

Instructional design

LMS management

Project management

Communication

Adult learning principles

ADDIE / SAM

Formazione

Bachelor's in Instructional Design / Educational Technology

Master’s degree preferred

Strumenti

Articulate 360

Adobe Captivate

SCORM / xAPI

Adobe Creative Suite

Descrizione del lavoro

Defining the future of work & living globally

At myPlace Health, learning is how we make great care consistent. As our Learning & Development Specialist, you’ll help teams grow the skills, confidence, and clarity they need to deliver an exceptional experience for the older adults we serve every day, in every interaction.

In this role, you’ll design and deliver engaging learning experiences across formats, including in-person, hybrid, and on-demand training. You’ll partner closely with subject matter experts and leaders to translate real operational needs into training that’s practical, memorable, and aligned with our goals. You’ll also stay hands-on in the field, spending time at our Day Centers to observe workflows, build trust with teams, and ensure learning lands where it matters most.

If you’re energized by building training that’s people-centered, performance-driven, and mission-connected, this is your seat at the table.

What Does Success Look Like?

• Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.
• Build training people actually want to attend: Develop instructor-led materials—including facilitator guides, participant resources, and presentations that make sessions clear, energizing, and easy to deliver.
• Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.
• Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what “success” looks like on the job.
• Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.
• Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement—then use insights to make future learning even stronger.
• Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.
• Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.
• Stay ahead of what’s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.
• Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.
• Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.
• Jump in where needed: Support additional L&D projects as they come up—because improving learning is a team effort.

What Does An Ideal Candidate?

• A strong foundation in learning design: Bachelor’s degree in Instructional Design, Educational Technology, or a related field (Master’s preferred).
• Proven experience building training that works: 3+ years in instructional design, curriculum development, or a closely related role.
• Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
• LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI—and the ability to troubleshoot when things get technical.
• A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.
• An eye for clean, engaging content: Bonus points if you’re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).
• Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.
• Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.
• Communication that builds trust: Clear, confident written and verbal skills—able to collaborate with SMEs, present ideas to stakeholders, and bring people along with you.

The Work Environment:

• A flexible, hybrid rhythm: This role blends work-from-home focused build time with in-office collaboration—giving you space to design, develop, and refine high-quality learning experiences.
• Presenting is part of the fun: You’ll regularly lead live trainings, hybrid sessions, and presentations—facilitating learning that’s interactive, clear, and energizing for teams.
• Built on collaboration: Expect plenty of 1:1s with SMEs and key contributors, working sessions to shape content, and stakeholder reviews to keep learning aligned with real operational needs.
• Creative production time: You’ll spend dedicated time developing eLearning modules, job aids, and facilitator materials—often working independently with the tools and tech you need to do your best work.
• Connection-driven culture: You’ll partner closely with the L&D team, HR, and cross-functional leaders through meetings (virtual and in-person) to identify needs, solve problems, and keep projects moving.
• Standard office demands: This role involves extended time at a computer, frequent video calls, and occasional setup for training sessions (whether in a conference room or a virtual room).

The Physical Requirements

• Stationary work with variety: Ability to sit for extended periods while working at a computer, with regular movement between meetings, workspaces, and training areas.
• Presentation-ready presence: Ability to stand for portions of the day to facilitate trainings, lead discussions, and deliver presentations (in-person and virtually).
• Comfort with screen time: Frequent use of a laptop/desktop, video conferencing platforms, and learning tools; sustained visual focus and hand coordination for typing, clicking, and content creation.
• Clear communication: Ability to speak, hear, and communicate effectively with individuals and groups in person, by phone, and via video meetings.
• Light physical activity: Ability to occasionally lift, carry, and move training materials or supplies (typically up to 25 lbs.) and set up items like handouts, flip charts, or a laptop/projector for sessions.
• Mobility around the workplace: Ability to navigate typical office environments, including walking to meeting rooms and collaborating in shared spaces.
• Inclusive by design: myPlace Health will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role, in accordance with applicable laws.

Other Pertinent Information

• A schedule that supports balance: This role is Monday–Friday during normal business hours.
• Where you’ll do your best work: You’ll spend ~75% of your time at the Day Center supporting in-person and hybrid training—staying close to operations and the teams you’re enabling.
• Your leader and support system: This position reports to the Senior Director of Learning & Development, with close partnership across L&D, HR, and departmental stakeholders.

What’s In It for You?

At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally.

Here’s a snapshot of what you can look forward to:

Competitive Pay & Total Rewards

We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.

Performance-Based Incentives

Our industry-leading incentive plan recognizes your contributions and rewards success based on the performance of both your team and the organization.

Ongoing Growth & Feedback

You’ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.

Plan for Your Future

Take advantage of our 401(k) plan with an employer match—because your future matters.

Health Coverage that Fits Your Life

Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.

More Than Just Medical

We’ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.

Generous Time Off

Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.

Support for Your Learning

We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.

Family Comes First

Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.

Ready to Help Teams Learn, Grow, and Deliver Exceptional Care?

If you’re passionate about building training that’s engaging, practical, and rooted in real-world impact, we’d love to meet you. Join myPlace Health as our Learning & Development Specialist and help shape how our teams show up—confident, prepared, and connected to the mission every day.