Learning & Development Specialist

Darden Restaurants Inc.; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Darden Restaurants Inc. is seeking a Learning & Development Specialist to lead the delivery and execution of learning experiences that support a culture focused on results and people.

The role develops leadership programs across all Darden brands and the Restaurant Support Center, linking content to operating needs. You will partner with RSC, Brand Training teams, and SMEs to analyze needs, design and continuously improve enterprise and brand-specific learning experiences, and facilitate

Qualifications

• Minimum 3 years training or related experience.
• Excellent classroom facilitation skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree or related field or equivalent experience.

Responsibilities

• Facilitates leadership development programs for Operations and RSC team members.
• Serves as point of contact for participants before, during, and after sessions.
• Partners with RSC, Brand Training teams and SMEs to analyze learning needs and design/maintain enterprise learning experiences.
• Learn, certify, and facilitate externally licensed learning experiences as requested.
• Review training evaluations to analyze effectiveness and recommend improvements.
• Stay current on learning and development trends and apply insights.

Skills

Facilitation

Communication

Instructional design

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

PowerPoint

Job description

# Learning & Development Specialist1000 Darden Center Dr, Orlando FL 32837## Job DescriptionJOB OVERVIEW:The Learning & Development Specialist leads the delivery and execution of learning experiences focused on our results-oriented, people-focused culture that supports the development of operations leaders across all Darden brands as well as the Restaurant Support Center (RSC) team. The position is responsible for having a thorough understanding of all subject matter being taught, linking content to restaurant operations (where appropriate), and attainment of instructional objectives and classroom management. It also supports the needs analysis, design, development, and implementation of enterprise learning experiences across operations and the RSC.ROLE AND RESPONSIBILITIES:-Facilitates leadership development programs for Operations and RSC team members, including Manager in Training (MIT), General Manager/Managing Partner (GM/MP), Director of Operations/Area Supervisor (DO/AS), Nourish to Flourish, Leading People at Darden (LPD), and other development experiences.-Serve as a point of contact for class participants before, during, and after the learning experiences-Builds and maintains strong relationships with operational and training leaders of assigned brands in order to develop a deep understanding of culture, strategic priorities, operational initiatives, leadership expectations, and business goals-Partner collaboratively with RSC, Brand Training teams, and subject matter experts (SMEs) to-analyze learning needs and support the design, development, maintenance, facilitation, and continuous improvement of enterprise, RSC, and brand-specific learning experiences, ensuring content/materials are engaging, operationally relevant, and aligned with business strategies and our 5 Winning Behaviors.-Learn, certify, and facilitate externally licensed learning & development experiences as requested/needed.-Review training evaluations and participant feedback to analyze the effectiveness of training, identify strengths and opportunities, and make recommendations that will positively impact the learning experienceFacilitates feedback sessions to high performing GMs/MPs that are selected as Operations Partners for the GM/MP Leadership class-Proactively stay abreast of learning and development trends and best practices and apply relevant insights to learning experiences.REQUIRED TECHNICAL SKILLS:-Minimum 3 years training or related experience-Excellent classroom facilitation skills-Excellent written and verbal communication skills-Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and OutlookREQUIRED EDUCATION:-Bachelor’s degree in education, educational technology, human resources or related field OR relevant job experience