Learning & Development Specialist

Point Bank; Denton (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

PointBank in Denton, Texas, is seeking a Learning and Development Specialist to promote and facilitate the sale of bank products with courteous, professional service. This exempt administrative role trains employees across branches, develops curricula, and coordinates schedules to meet compliance and business initiatives.

The position emphasizes training delivery, evaluation, and documentation, ensuring adoption of new policies and technologies while maintaining strong branch relationships.

Responsibilities

• Train in all areas of banking.
• Coordinate training schedule with branches.
• Develop training curriculum and determine instructional methods.
• Select or develop training aids.
• Conduct training sessions on compliance and on-the-job training.
• Develop annual training calendar to ensure required compliance training.
• Test trainees and report progress.
• Maintain trainee records.
• Assist with procedures and forms.
• Provide support for tellers and personal bankers.

Job description

About the Organization PointBank has been an independent, locally-owned community bank serving Denton County, Texas since 1884 - over 135 years! Currently, we have nine branches conveniently located throughout Denton County. We, at PointBank, would like to invite you to use our banking services, as well as consider joining our team of dedicated employees! PointBank's mission is to make every customer feel like the only customer so they refer their family and friends. To accomplish this, we provide a fun and professional environment where employees are challenged to be the best version of themselves.

Description

Learning and Development Specialist

Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank’s growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service.

FLSA STATUS

This position is classified as Exempt under the Administrative Exemption of the FLSA.

ESSENTIAL JOB FUNCTIONS

• Train in all areas of banking.
• Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.
• Coordinate training schedule with the hiring and training demands of the branches.
• Formulate training curriculum and determine instructional methods such as online training, training videos, departmental checklists, individual one-on-one training, group instruction, seminars, conferences, workshops, meetings, etc.
• Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, reference works, etc.
• Conduct training sessions covering specified areas such as compliance training, on-the-job training, refresher training, etc.
• Develop an annual training calendar to ensure all employees are receiving the required compliance training.
• Assign, monitor and follow-up on all required ABA training for all bank employees with the coordination of the PointBank Compliance Officer.
• Test trainees to measure progress and to evaluate effectiveness of training.
• Continually track and report progress of trainees during training periods.
• Maintain trainee personnel records.
• Make suggestions on improving work procedures & policies.
• Develop strong relationships with all branches & departments to develop course materials and receive feedback.
• Assist with writing procedures.
• Assist with creating/revising forms.
• Provide support for tellers and personal bankers.
• Attend all meetings and complete all training required to ensure regulatory compliance.
• Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function.
• Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity.
• Responsible for making suggestions to improve branch/departmental operations and overall bank.
• Perform other duties and assignments within the bank at Management’s request; accept periodic cross-training.

EQUIPMENT USE, PHYSICAL & MENTAL DEMANDS, AND WORKING CONDITIONS

Frequency: (R) Rarely 0-15%; (O) Occasionally (16-45%); (F) Frequently (46-100%)

EQUIPMENT USE

Telephones-F

Copier/Fax Machine-F

Computer-F

PHYSICAL & MENTAL DEMANDS

Light to Medium work-Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects, including the human body.

Stooping/Crouching-O

Standing/Walking-O

Sitting-F

Pushing/Pulling/Lifting-O

Fingering/Grasping-F

Repetitive Motions-F

Talking/Hearing-F

Reading/Writing-F

Close Visual Acuity-worker is required to perform such tasks as preparing and analyzing data and figures, transcribing, or viewing a computer terminal.

Interpreting Data-F

Problem Solving-F

Making Decisions-O

Organizing-F

WORKING CONDITIONS

Worker is subject to inside environmental conditions; protection from weather conditions but not necessarily from temperature changes-F

Worker is subject to outside environmental conditions when traveling to branches/departments to conduct training or when traveling to required bank meetings and training sessions -O

Worker is subject to local travel as required to conduct training at branches/departments or when traveling to required bank meetings and training sessions -O

The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940-686-7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans and disabled.

Full-Time/Part-Time Full-Time

Shift -not applicable-

Location Denton

Position Requirements

EOE Statement The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940 686 7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans, and disabled.

This position is currently accepting applications.