Learning & Development Partner – Technical Training

Integra Mission Critical; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Performance rewards

Healthcare coverage

Life and disability insurance

Flexible benefits

Paid time off

Tuition assistance

Retirement planning

Job summary

Integra Mission Critical in Houston is seeking a Technical Learning & Development Partner to translate learning strategy into programs that build employee capability and strengthen performance across operations.

You will lead design, development and delivery of technical training focused on systems, tools, equipment, software, and processes; partner with SMEs; manage LMS; create just-in-time resources; mentor L&D specialists; ensure content quality and measurable outcomes.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 8+ years of experience in technical training, instructional design, or a related role.
• Experience partnering with SMEs and stakeholders to translate concepts into engaging learning solutions.
• Experience supporting technical or system-based training in corporate/operational environments.
• Experience working in heavy industrial environments (manufacturing, construction, data centers, etc.).
• Familiarity with LMS and eLearning authoring tools (Articulate, Captivate, Rise).
• Ability to translate technical concepts into clear, learner-friendly content.

Responsibilities

• Lead the design, development and delivery of technical training programs focused on systems, tools, equipment, software, and processes.
• Partner with SMEs in IT Operations, Engineering and other technical functions to document workflows and translate knowledge into learning solutions.
• Develop onboarding curricula for new hires in technical roles ensuring consistency with business needs.
• Create and govern training materials (job aids, simulations, e-learning, instructor-led materials) meeting standards.
• Manage LMS administration including configuration, enrollments, assessments and reporting.
• Facilitate instructor-led training, hands-on labs and virtual sessions with internal trainers and SMEs.
• Monitor learner progress and metrics to drive continuous improvement; provide guidance on access and content comprehension.
• Lead enablement efforts for system implementations and changes with just-in-time resources and change readiness materials.

Skills

Technical training design

Instructional design

LMS administration

E-learning authoring tools

SME collaboration

Onboarding curricula

Performance metrics

Change enablement

Coaching/leadership

Technical aptitude

Education

Bachelor's Degree in Education/ Instructional Design/ Information Systems/ Engineering

Tools

Articulate Storyline

Captivate

Rise

PowerPoint

Job description

Location Houston Department DEPADM The Opportunity The Technical Learning & Development Partner is responsible for translating organizational learning strategy into impactful programs and initiatives that build employee capability strengthen performance and support business objectives This role partners closely with the Director of Learning & Development the Sr L&D Partner business leaders Human Resources and Subject Matter Experts SMEs to identify learning needs prioritize development opportunities and deliver solutions that drive measurable business results The ideal industry profile would be someone who was in the electrical manufacturing or construction field before moving over to facilitate technical training The L&D Partner Technical Training leads the planning design implementation and evaluation of learning programs for technical operational and job specific skill development across areas such as construction production field services systemsprocess training hands on readiness and SME led technical instruction This role provides consultation to leaders and stakeholders on learning solutions performance improvement strategies and workforce development initiatives ensuring alignment between enterprise learning priorities and operational needs In addition the L&D Partner Technical Training provides leadership guidance and oversight to the L&D Specialist who support the technical and operational learning for construction production field services and related job specific skill areas and ensures the quality consistency and effectiveness of learning content instructional design training delivery and program execution What you will do Lead the design development and delivery of technical training programs focused on systems tools equipment software and technical processes while providing guidance and oversight to team members responsible for program executionPartner with and direct collaboration among subject matter experts SMEs in IT Operations Engineering and other technical functions to document workflows capture critical knowledge and translate technical information into effective learning solutionsDevelop implement and oversee technical onboarding curricula for new hires in technical and operational roles ensuring consistency quality and alignment with business needsCreate maintain and govern technical training materials including job aids simulations e learning modules instructor led training materials reference guides and performance support resources while ensuring deliverables developed by others meet established standardsManage and oversee the administration of technical training within the Learning Management System LMS including course configuration enrollments assessments reporting and data integrityFacilitate and coordinate instructor led technical training hands on labs and virtual learning sessions while ensuring effective delivery by internal trainers SMEs and L&D team membersMonitor analyze and report on learner progress technical competency development certification attainment and system adoption metrics using insights to drive continuous improvementProvide guidance and resolution for learner and stakeholder issues related to training access course functionality learning technologies and technical content comprehension while establishing processes for ongoing supportLead learning enablement efforts for system implementations upgrades and process changes by designing and overseeing the development of just in time learning resources performance support tools and change readiness materialsEstablish and maintain standards processes and best practices for technical learning design content development training delivery and program evaluation to ensure consistency scalability and organizational impactProvide leadership coaching and work direction to Learning & Development Specialists and other contributors involved in technical training initiatives ensuring projects are completed on time within scope and aligned with organizational objectives Required Qualifications Bachelors Degree in Education Instructional Design Information Systems Engineering or a related field or equivalent experience8 years of experience in technical training instructional design or a related roleExperience partnering with Subject Matter Experts SMEs and business stakeholders to gather information analyze learning needs develop training content and translate complex concepts into effective and engaging learning solutionsExperience supporting technical or system based training in a corporate or operational environmentExperience working in operations heavy environments eg manufacturing construction data centers or similar Experience developing training for systems tools equipment or technical processesFamiliarity with Learning Management Systems LMS and elearning authoring tools eg Articulate Storyline Captivate RiseAbility to understand and translate technical concepts into clear learner friendly contentWorking knowledge of adult learning principles and technical instructional design best practicesHigh attention to detail and strong organizational skillsTechnical aptitude with learning technologies multimedia tools and digital platforms

How we support you

• Performance driven rewards Competitive pay with incentive opportunities that recognize your results and contributions
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well being
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs
• Time to recharge Generous paid time off to relax travel and maintain a healthy work life balance
• Investing in your growth Education assistance and tuition support to help you build skills and advance your career
• Planning for the future Retirement and savings programs that help you achieve long term financial confidence

Integra is a vertically integrated company owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners

What truly sets Integra apart is our people We are a team of problem solvers engineers builders and operators who thrive on tackling complex challenges and delivering results Our culture values collaboration accountability and continuous improvement because in a rapidly evolving digital landscape excellence and adaptability matter

Joining Integra means being part of a company that is shaping the future of data center infrastructure If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here

Equal Opportunity Statement

Integra provides equal employment opportunities for all people No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law