Learning & Development Manager - Trade Marketing

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

Royal Caribbean Group is seeking a Manager, Learning and Development based in Miami to lead strategic training for the Celebrity Cruises sales and advisor channel. You will design scalable programs, oversee learning content and platforms, and collaborate with cross‑functional partners to optimize performance.

The role emphasizes leadership, analytics, and the use of AI tools to enhance content development, with ~25% travel and a focus on measurable business outcomes.

Qualifications

• Bachelor’s degree in a related field required.
• 5+ years of progressive experience in learning and development, sales training, or enablement.
• Cruise/travel industry experience preferred.
• Strong facilitation, executive presentation, and collaboration skills.

Responsibilities

• Develop and execute sales training strategies aligned with priorities and objectives.
• Lead design, development, implementation, and continuous improvement of training programs.
• Oversee onboarding, product education, and sales enablement initiatives.
• Manage learning content, platforms, and vendor relationships.
• Measure program impact using KPIs and adjust programs accordingly.
• Collaborate with cross‑functional partners to create effective training solutions.

Skills

Learning Strategy

Sales Enablement

Instructional Design

Facilitation

Project Management

Leadership

Analytics

Power BI

Excel

Education

Bachelor’s degree

Tools

Power BI

LMS platforms

Canva

Excel

PowerPoint

Job description

Royal Caribbean Group is seeking a Manager, Learning and Development based in Miami to lead strategic training for the Celebrity Cruises sales and advisor channel. You will design scalable programs, oversee learning content and platforms, and collaborate with cross‑functional partners to optimize performance.

The role emphasizes leadership, analytics, and the use of AI tools to enhance content development, with ~25% travel and a focus on measurable business outcomes.