Learning & Development Manager

Billy Graham Evangelistic Association Career Site; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

The Billy Graham Evangelistic Association is seeking a Learning and Development Manager to assess organizational development needs and partner with the Director to deliver high-quality learning initiatives and leadership programs. You will lead and improve the annual performance review process and align L&D with ministry priorities.

Responsibilities include directing learning programs, coaching, onboarding, LMS oversight, and collaboration with department leaders to strengthen leadership

Qualifications

• Experience designing and evaluating learning initiatives.
• Strategic leadership for L&D aligned with ministry priorities.
• Onboarding, coaching, and performance-review processes.

Responsibilities

• Lead development and continuous improvement of an L&D strategy.
• Provide leadership to the Training and Development Specialist and teams.
• Assess organizational learning needs with ministry leaders.
• Design and evaluate curricula, programs, and learning experiences.
• Oversee onboarding and learning operations for new employees.
• Ensure LMS, records, reporting, and compliance are maintained.

Skills

Learning & Development

Leadership development

Coaching

Instructional design

LMS management

Tools

LMS

Job description

Description

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Human Resources department mission is to demonstrate (proclaim) the Gospel of Jesus Christ in “what” it does for the ministry, the HR employees and their families and “how” they do it. They will also come alongside their employees to encourage, counsel and support them in their response to the Gospel of Jesus Christ in all they do.

Job Summary – The Learning and Development Manager assesses organizational, leadership, and employee development needs and partners with the Director to identify appropriate learning and development solutions that strengthen individual and organizational effectiveness. This position designs, proposes, and evaluates high-quality learning initiatives, leadership development programs, coaching and assessment experiences, and other development solutions that build capability and improve performance. Provides strategic and programmatic leadership for L&D initiatives, applying sound adult learning and instructional design principles across multiple methods, while partnering with the Training and Development Specialist on program development, delivery, administration, and ongoing learning operations. This position ensures L&D efforts align with ministry priorities, hallmarks, and organizational needs and is also responsible for leading and continuously improving the annual performance review process.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Learning and Development
• Partners with the Director in the development and continuous improvement of a comprehensive learning and development strategy aligned with ministry priorities, Hallmarks, and organizational needs
• Provides leadership, direction, coaching, and development to the Training and Development Specialist; establishes priorities and ensures effective execution of learning and development initiatives and operations.
• Collaborates with leaders and departments to assess organizational, leadership, and employee development needs; recommends appropriate learning, coaching, assessment, and other development solutions based on identified needs
• Designs, proposes, implements, and evaluates learning and development programs, curriculum, resources, and experiences using sound adult learning and instructional design principles. Partnering with the Training and Development Specialist.
• Provides oversight and direction for new employee orientation and other ministry-wide onboarding experiences, partnering with the Training and Development Specialist on program development, coordination, delivery, and continuous improvement
• Provides oversight and direction for the LMS, learning records, and related learning resources, partnering with the Training and Development Specialist to ensure effective administration, content management, tracking, reporting, and continuous improvement.
• Supports the development of leaders and managers through leadership development programs, workshops, coaching, assessments, 360-degree feedback, individual development planning, and other development experiences.
• Conducts employee exit interviews, identifies and analyzes themes and trends, and shares relevant insights with Human Resources leadership to inform employee experience, retention, leadership development, and organizational improvement efforts.
• Partners with Human Resources staff and ministry leaders to support succession and talent development efforts, including identifying development needs and implementing solutions that strengthen leadership capability and readiness.
• Facilitates learning and development programs for employees and leaders using a variety of effective delivery methods, including group discussion, presentation, experiential learning, simulations, and technology-enabled learning.
• Reviews learning materials and programs developed or delivered by internal subject matter experts and external providers to ensure quality, consistency, and alignment with identified learning objectives and ministry standards.
• Establishes appropriate measures of success and evaluates the effectiveness and impact of learning and development initiatives through assessments, surveys, feedback, application, and other available measures.
• Maintains knowledge of current and emerging practices, technologies, and trends in learning and development, leadership development, coaching, assessment, and instructional design; recommends appropriate enhancements to ministry practices.
• Assists in developing and managing the learning and development budget and external resources, maintaining appropriate records and monitoring