Learning & Development Lead

Cut+Dry; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in food distribution is seeking a Trainer to educate newly onboarded distribution partners. This role involves delivering engaging training sessions, developing materials, and ensuring partners effectively utilize the platform. Join a collaborative team and make a significant impact in customer education.

Qualifications

• 2+ years in training, customer education, or enablement.
• Experience delivering live virtual and in-person training sessions.

Responsibilities

• Deliver live virtual and in-person training for new distribution partners.
• Customize training sessions based on DP needs and business objectives.
• Develop training materials to support ongoing learning.

Skills

Communication

Presentation

Empathy

Adaptability

Education

Training or Customer Education Experience

Tools

E-commerce

SaaS

Logistics

Job description

Location: Remote (U.S. or Canada)

About Cut + Dry

Cut + Dry is revolutionizing food distribution by providing a best-in-class e-commerce platform that helps distributors connect with customers more efficiently. As a Trainer, you’ll be on the front lines of customer education, ensuring that newly onboarded distribution partners (DPs) can confidently navigate and maximize the value of our platform.

What You’ll Do

As a Trainer, you will work closely with the Growth Team to provide hands-on training to newly onboarded DPs and help them fully understand Cut + Dry’s features, tools, and best practices.

Responsibilities:

• Deliver live virtual and in-person training for new distribution partners.
• Customize training sessions based on DP needs, industry best practices, and business objectives.
• With the support of the product marketing team, develop easy-to-digest training materials (videos, help docs, walkthroughs) to support ongoing learning.
• Monitor DP adoption metrics, identifying gaps and providing additional training where needed.
• Be a trusted resource, answering customer questions and ensuring they feel confident using Cut + Dry.
• Gather feedback from training sessions, working with the Senior Training Manager and Growth Managers to improve programs.

Who You Are

• Patient, empathetic, and solutions-oriented, making training engaging and effective.
• Comfortable speaking to business leaders and frontline teams alike.
• An intuitive communicator who enjoys breaking down complex concepts into simple, intuitive steps.
• Passionate about technology and digital transformation in the food distribution space.

What You Bring

• 2+ years in training, customer education, or enablement.
• Experience delivering live virtual and in-person training sessions.
• Strong presentation and public speaking skills.
• Ability to adapt training to different learning styles.
• Familiarity with e-commerce, SaaS, or logistics.

Why Join Us?

This is an opportunity to make a real impact, helping businesses grow and thrive through education. You’ll work with smart, collaborative teammates and have the chance to shape how our customers learn and succeed with Cut + Dry.