Learning & Development Facilitator

Dutech Systems; Boston (MA); On-site; USD 69,000 - 103,000; Full time

Job summary

Dutech Systems in Boston is seeking an experienced Learning & Development Facilitator & Instructional Designer to deliver engaging learning experiences and design high-quality training programs that support employee and leadership development.

The ideal candidate is an exceptional facilitator and communicator who creates respectful, inclusive, and interactive learning environments while guiding meaningful conversations with professionalism, sensitivity, and confidence.

Qualifications

• Five+ years experience facilitating instructor-led training, workshops, or adult learning programs.
• Experience designing and developing instructor-led and blended learning solutions.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Exceptional facilitation, presentation, and public speaking skills.
• Experience facilitating DEIB and other sensitive workplace topics.
• Experience delivering management and leadership development programs.
• Strong interpersonal skills and ability to engage employees at all levels.
• Proficiency with Microsoft Office and virtual platforms (Teams, Zoom).
• Strong organizational skills with ability to manage multiple projects.

Responsibilities

• Facilitate instructor-led training programs in-person and virtually using established curricula and materials.
• Lead learning experiences focusing on leadership development, communication, emotional intelligence, and change management.
• Foster engaging, psychologically safe learning environments that encourage participation and collaboration.
• Manage group dynamics and respond to challenging questions and sensitive discussions.
• Design and develop facilitator guides, participant workbooks, presentations, and job aids.
• Apply ADDIE or SAM to create effective learning experiences.
• Collaborate with SMEs to gather content and validate accuracy.
• Evaluate feedback and learning metrics to identify improvement opportunities.
• Provide observations and recommendations to program leaders on engagement and effectiveness.
• Maintain attendance, evaluation, and training records.

Skills

Facilitation

Instructional Design

Adult Learning

Public Speaking

DEIB & Inclusion

Leadership Development

Workshop Delivery

Microsoft Office

Microsoft Teams

Zoom

LMS

Articulate Storyline 360

Tools

Articulate Storyline 360

Microsoft Teams

Zoom

Job description

Boston,MA

DatePosted : 9/14/2026 7:04:42 AM

JobNumber : DTS1017187797

JobType : Contract

Skills: Learning & Development, Instructional Design, Adult Learning, Instructor-Led Training, Leadership Development, Facilitation, Workshop Delivery, ADDIE, SAM, DEIB, Change Management, Conflict Resolution, Emotional Intelligence, Performance Management, Microsoft Office, Microsoft Teams, Zoom, LMS, Learning Analytics, Articulate Storyline 360, Stakeholder Management, Presentation Skills.

Job Description

We are seeking an experienced Learning & DevelopmentFacilitator & Instructional Designer to deliver engaging learningexperiences and design high-quality training programs that support employee andleadership development. The ideal candidate is an exceptional facilitator andcommunicator who creates respectful, inclusive, and interactive learningenvironments while guiding meaningful conversations with professionalism,sensitivity, and confidence.

Key Responsibilities

• Facilitate instructor-led training programs in both in-person and virtual environments using established curricula and learning materials. Note: In-person facilitation may require statewide travel.
• Facilitate learning experiences focused on leadership development, communication, emotional intelligence, team effectiveness, change management, conflict resolution, performance management, and inclusive workplace practices.
• Foster an engaging, psychologically safe learning environment that encourages participation, collaboration, and knowledge sharing.
• Skillfully manage group dynamics and respond thoughtfully to challenging questions and sensitive discussions.
• Design and develop learner-centered training materials, including facilitator guides, participant workbooks, presentations, job aids, and supporting resources.
• Apply adult learning principles and established instructional design methodologies (e.g., ADDIE, SAM) to create effective learning experiences.
• Collaborate with subject matter experts (SMEs) to gather content, validate technical accuracy, and develop relevant instructional materials.
• Evaluate participant feedback and learning metrics to identify opportunities for continuous improvement.
• Provide observations and recommendations to program leaders regarding participant engagement and training effectiveness.
• Maintain accurate attendance, evaluation, and training records.

Required Qualifications

• Minimum of five (5) years of experience facilitating instructor-led training, workshops, or adult learning programs.
• Demonstrated experience designing and developing instructor-led and blended learning solutions.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Exceptional facilitation, presentation, and public speaking skills.
• Experience facilitating discussions related to diversity, equity, inclusion, and belonging (DEIB) and other sensitive workplace topics.
• Experience delivering management and leadership development programs.
• Strong interpersonal and relationship-building skills with the ability to engage employees at all organizational levels.
• Proficiency with Microsoft Office Suite and virtual learning platforms such as Microsoft Teams and Zoom.
• Strong organizational skills with the ability to manage multiple projects and priorities.

Preferred Qualifications

• Experience coaching, consulting with, or supporting leaders at all organizational levels to strengthen leadership effectiveness.
• Familiarity with learning management systems (LMS) and learning analytics.
• Experience evaluating learning outcomes and using data to improve training programs.
• Experience with Articulate Storyline 360 a plus