Learning, Development, and Retention Specialist

Benedictine-6; Ridgely (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

Benedictine Learning, Development, and Retention Specialist position is a full-time role in Human Resources focused on coordinating learning experiences, maintaining training compliance, and partnering with leadership to improve employee retention.

The role handles onboarding, required annual training, role-specific instruction, and professional development, plus audits and reporting. Strong communication and organizational skills are essential.

Qualifications

• At least five years of experience in adult education.
• Experience in corporate training or training within a social services organization is highly preferred.
• Excellent presentation skills and ability to deliver engaging training to groups.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to organize priorities and manage multiple projects in a busy environment.
• Strong interpersonal skills and ability to collaborate with employees at all levels.
• Ability to analyze information, identify concerns, and recommend solutions.
• Discretion and commitment to confidentiality; alignment with Benedictine's mission.

Responsibilities

• Develop, schedule, deliver, and evaluate employee training, including new hire orientation and required annual training.
• Maintain training calendars, materials, attendance records, certifications, and files.
• Keep training records ready for audits and support a 95% training compliance rate.
• Communicate training requirements and deadlines to employees and leaders.
• Coordinate presenters and specialized training, including CPR/First Aid and Medical Technician training.
• Track state licensure and annual recertification.
• Prepare training reports, conduct internal file audits, and identify improvement opportunities.
• Conduct stay and exit interviews and gather feedback to understand engagement and retention.
• Analyze feedback and turnover trends; recommend practical improvements.
• Partner with supervisors to develop retention, recognition, and career growth initiatives.
• Evaluate program effectiveness and support recruitment and other People and Culture duties.

Skills

Adult education

Presentation skills

Project management

Interpersonal skills

Analytical thinking

Discretion & confidentiality

Mission alignment

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Learning, Development, and Retention Specialist (Full Time)
Department: Human Resources

Pay: $65,000.00 - $75,000.00 per year

The ideal candidate is an engaging trainer, a strong organizer, and a thoughtful listener who can build trust with employees at every level. You will coordinate meaningful learning experiences, maintain training compliance, and partner with leadership to improve employee satisfaction and retention.

What Youll Do

• Develop, schedule, deliver, and evaluate employee training, including new hire orientation, required annual training, role-specific instruction, and professional development.
• Maintain training calendars, learning materials, attendance records, certifications, and accurate electronic and paper files.
• Keep training records ready for audits and support a 95% training compliance rate.
• Communicate training requirements and deadlines to employees and department leaders.
• Coordinate presenters and specialized training, including CPR/First Aid and Medical Technician training.
• Track required state licensure and annual recertification.
• Prepare training reports, conduct internal file audits, and identify opportunities to improve learning programs.
• Conduct stay interviews, exit interviews, and employee feedback discussions to understand what affects engagement and retention.
• Analyze employee feedback and turnover trends and recommend practical improvements.
• Partner with supervisors and leadership to develop employee retention, recognition, and career growth initiatives.
• Evaluate the effectiveness of engagement and retention programs.
• Maintain training spaces and assist with recruitment, open enrollment, and other People and Culture responsibilities as needed.

What Youll Bring

• At least five years of experience in adult education.
• Experience in corporate training or training within a social services organization is highly preferred.
• Excellent presentation skills and the ability to deliver engaging training to groups.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• The ability to organize priorities and manage multiple projects in a busy environment.
• Strong interpersonal skills and the ability to collaborate with employees at all levels.
• The ability to analyze information, identify concerns, and recommend solutions.
• Sound judgment, discretion, and a commitment to maintaining confidentiality.
• A strong commitment to Benedictines mission and values.

Additional Requirements

• Must be at least 21 years old.
• Must successfully complete required pre-employment screenings, including a drug screen and criminal background checks through CJIS.
• Must complete mandatory training and maintain required job‑specific certifications or licenses.
• Duties involve sitting, using a computer and training materials, communicating with participants, and lifting or pushing up to 10 pounds.

Make a meaningful impact at Benedictine.

• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance