Learning Delivery Specialist Clinical RN

Healthfirst; Layton (UT); On-site; USD 73,000 - 109,000; Full time

Job summary

Healthfirst is seeking a Learning Delivery Specialist (Clinical RN) to drive enterprise learning initiatives, design and deliver classroom and virtual sessions, and partner with business SMEs to ensure effective training. The role requires converting complex concepts into engaging content and maintaining current materials while aligning with organizational standards.

The specialist will lead projects, manage logistics, and travel to company sites as needed (25–50%).

Qualifications

• Associate’s degree from an accredited institution preferably in nursing or social work RN, LCSW, LMSW, LMFT, LMHC, LPC, or licensed psychologist (any state)
• Experience as a trainer with emphasis on SOP-based processes and multiple technology systems
• Extensive experience facilitating learning and delivering presentations
• Ability to communicate with audiences at varying levels
• Ability to manage cross‑functional projects and measure success with stakeholders
• Willingness to learn trends in learning delivery, adult learning, and organizational development
• Proficiency with MS Office (Word, PowerPoint, Excel, Outlook)
• Flexibility to travel 25‑50% for onsite delivery

Responsibilities

• Facilitate and deliver learning events to support the enterprise across units
• Act as SME in design and development of learning content with business leaders
• Maintain and update learning materials to meet criteria
• Collaborate with internal organizations to create and execute training plans
• Coordinate with multiple units to drive change initiatives
• Assess, evaluate and communicate learner transfer and skills application
• Handle logistics for learning events and communications
• Stay current on unit policies and procedures
• Use systems to deliver learning and generate reports
• Identify ways to improve learning processes and evaluations
• Lead change and process improvement
• Create process documentation as SME
• Additional duties as assigned

Skills

Facilitate learning events

Training delivery

Cross-functional collaboration

Communication with diverse audiences

Learning delivery trends & adult ed

Microsoft Office

Travel 25-50%

Education

Associate’s degree in nursing or related field

Bachelor’s degree preferred

Master’s degree in education preferred

Tools

Learning Management Systems (LMS)

Microsoft Office Suite

Job description

TheLearning Delivery Specialist (Clinical RN) will act as an ambassador in fostering the HF culture and supporting the implementation and delivery of content relevant to enterprise initiatives, business units and strategy. This individual will lead and support learning projects and will be responsible for researching, designing, developing, updating, and facilitating classroom and virtual delivery learning events, while partnering with subject matter experts from the business to do so.

Job Description Duties & Responsibilities

• Facilitate and deliver learning events to support the enterprise encompassing all business units.
• Serve as subject matter expert (SME) in the design and development of learning content partnering with business leaders and the instructional design group.
• Assist with maintaining and updating all learning content materials, ensuring they meet state, federal or organizational criteria.
• Partner and consult with internal organizations to create and execute training plans
• Collaborate and communicate with numerous business units across the enterprise to support and help drive change initiatives across the organization.
• Anticipate training development or delivery challenges and work with business owners to identify mitigation strategies.
• Manage learning environment to assess, evaluate and communicate learner content/knowledge transfer and skills application.
• Complete any learning event logistics tasks and communications to ensure successful delivery and implementation of content
• Stay current on assigned business unit policies and procedures.
• Utilize all systems and technology to deliver learning, record any data points and produce reports as needed associated with the execution and sustainability for each learning event.
• Contribute to the overall success of the Learning organization by identifying ways to continuously improve the learning process and create leaner evaluations that are used to influence current and future offerings.
• Lead meaningful change and process effectiveness through continuous focus and improvement.
• Act as a subject matter expert for process document creation.
• Additional responsibilities as assigned.

Minimum Qualifications

• Associate’s degree from an accredited institution preferably in nursing or social work RN, LCSW, LMSW, LMFT, LMHC, LPC, or licensed psychologist (any state)
• Previous work experience as a trainer with emphasis on standard operating procedure based, business process outsourcing and multiple technology systems instruction.
• Extensive experience facilitating learning and delivering presentations required
• Ability to communicate with audiences at varying levels
• Ability to manage cross‑functional projects and deliver on identified milestones, communicating with key stakeholders, and measuring success while acknowledging areas of improvement.
• Expertise/willingness to learn latest trends within learning delivery, adult learning principles, organizational development, and related areas.
• Proficient with Microsoft Office software applications (i.e., Word, PowerPoint, Excel, Outlook)
• Flexibility to travel out of state to company office locations, vendor sites and other work locations for onsite delivery 25 ‑ 50% of job requirement.

Preferred Qualifications

• Bachelor’s degree in nursing or social work preferred with previous work experience in education, and/or a focus in Healthcare Administration, Learning and Development or relatable field.
• Master’s degree in education and an understanding of Adult Learning Theory applications to enhance the technical assistance and education of care management and care coordination activities.
• Ability to assess educational needs and design and develop responsible curricula.
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Prior experience in Training or Healthcare/Health Plan environment.
• Prior experience with Learning Management Systems (LMS)
• Facilitation certifications with accredited associations or organizations
• License/Certification: May need to obtain Medicare and NYSOH certification.

License/Certification

License/Certification: May need to obtain Medicare and NYSOH certification.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798. In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*

• Greater New York City Area (NY, NJ, CT residents): $83,100 - $120,360
• All Other Locations (within approved locations): $73,400 - $109,225

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role. Healthfirst is New York’s largest not-for-profit health insurer offering it’s nearly 1.7 million members access to high-quality, affordable healthcare. As part of the community for nearly 30 years, Healthfirst’s unique advantage is rooted in its belief that good health doesn’t start in a doctor’s office. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being. This value-based care model is the foundation of the company’s sustained growth in one of the most dynamic markets in the country. So, if you are passionate about what you do and want to work for a company that is focused on the future and dedicated to making a difference in people’s lives, then Healthfirst is for you.