Learning Consultant

OCHIN, Inc.; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

OCHIN, Inc. is seeking a Learning Consultant to assess learning needs, support feedback loops, and develop and audit curricula and KPI delivery metrics. The role involves planning, coordinating, and evaluating learning sessions for our members while working in a fully remote setup.

Ideal candidates will design curricula, work with health centers, and lead assessments to improve training effectiveness and outcomes. Travel may be required to support software deployments across member sites.

Qualifications

• Strong consulting, facilitation, and presentation skills are required.
• Experience with Federally Qualified Health Centers (FQHCs) or Acute Care Healthcare Centers preferred.
• Proficiency with Electronic Health Record (EHR) systems, particularly Epic and NextGen.
• Patient Access - Cadence, Prelude, Resolute HB/PB certification preferred.

Responsibilities

• Lead design, development and implementation of Learning Experience curricula, including multi-day bootcamps, webinars, and autodidactic curricula.
• Collaborate with health center teams to apply best practices in Learning/Training delivery.
• Design and assess member assessments/consults to identify opportunities for improvement.
• Coordinate member consultations, logistics, content preparation, and follow-up.
• Assess project issues and develop resolutions to meet productivity, quality, and customer-satisfaction goals.
• Other duties as assigned.

Skills

Consulting

Facilitation

Presentation skills

FQHC/Acute Care exposure

Tools

Epic EHR

NextGen EHR

Cadence/Prelude/Resolute HB/PB certification

Job description

MAKE A DIFFERENCE AT OCHIN

Job Type

Full-time

Description

MAKE A DIFFERENCE AT OCHINOCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Learning Consultant is responsible for assessing learning needs, supporting feedback loops, developing curriculum, and auditing all KPI’s and delivery metrics to provide input and support recommendations for improvements within the Learning Division. May include planning, coordinating, and evaluating learning sessions for members.

Essential Functions

• Lead in the design, development and implementation of Learning Experience curricula, including multi-day bootcamps, full and part day webinars, and autodidactic curricula.
• Work intensively with health center teams participating in assigned projects to refine their Learning/Training Team implement best practice concepts.
• Design, develop, and implement member assessments/consults around Learning/Training performance and evaluate needs to identify opportunities for improvements and possible solutions.
• Lead in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up.
• Assesses project issues and develops resolutions to meet productivity, quality, and customer-satisfaction goals and objectives.
• Other duties as assigned.

Requirements

• Strong consulting, facilitation, and presentation skills, with the ability to effectively engage diverse audiences preferred.
• Experience working with or within Federally Qualified Health Centers (FQHCs) or Acute Care Healthcare Centers preferred.
• Proficiency with Electronic Health Record (EHR) systems, particularly Epic and NextGen.
• Patient Access - Certification in Cadence, Prelude, Resolute HB/PB preferred.

Hiring Process

During the selection process, candidates will be prompted to complete a pass/fail computer literacy assessment and a competency assessment. These assessments help us better understand each candidate’s strengths, preferences, and work style and are one of several tools used in the selection process.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home, and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work From Home Requirements Are

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required nationally based on business requirements for OCHIN
• In alignment with OCHIN’s mission and commitment to protecting our workforce and the communities we serve, OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.