Learning and Innovation Coordinator

United-Way; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

United Way of Tarrant County is seeking a Learning & Innovation Coordinator to organize Institute programs, manage timelines, and coordinate partner engagements. This role supports learning environments, workshops, and innovation initiatives that strengthen nonprofit practices and measure impact.

The ideal candidate will have strong project management, excellent communication, and the ability to connect detailed logistics with the bigger picture, all while working on-site at UWTC headquarters.

Qualifications

• Must be eligible to work in the United States (No Sponsorship)
• 3+ years of experience in project coordination, event coordination, operations, or a related field
• Experience coordinating multiple projects or initiatives
• Experience planning meetings, workshops, events, or learning experiences
• Strong organizational, communication, and time-management skills
• Proficiency with common productivity and collaboration tools
• Ability to manage multiple tasks and meet deadlines effectively
• High energy level and ability to work both independently and interdependently
• Demonstrated computer proficiency. Experience with databases as well as Word, Excel, and Power Point required
• Ability to use strategic thinking and use good judgment
• High degree of accuracy in all work and documentation
• Additional duties as assigned

Responsibilities

• Coordinate Institute programs, projects, and initiatives from planning through completion.
• Develop timelines, workplans, task lists, and project updates.
• Track deadlines, deliverables, and follow-up across multiple projects.
• Coordinate with staff, nonprofit partners, vendors, and community organizations.
• Anticipate needs, identify gaps, and help keep projects on track.
• Maintain organized project information, resources, and documentation.
• Coordinate the day-to-day workflow of the Institute.
• Manage meeting logistics, calendars, agendas, materials, action items, and follow-up.
• Support the Institute's shared inbox and ensure timely follow-through.
• Coordinate workshops, learning sessions, cohorts, and Institute events.
• Manage participant communications, registration, technology, materials, and logistics.
• Support the development and delivery of learning opportunities for nonprofit organizations.
• Help coordinate innovation initiatives and pilots that allow organizations to test and refine new approaches.
• Gather participant feedback and lessons learned to strengthen future programming.
• Organize and maintain resources, tools, and materials for Institute participants.
• Help identify opportunities to improve processes, programs, and the participant experience.
• Bring structure to complex or evolving work and help keep it moving.
• Prepare materials and information needed for effective meetings and decision-making.
• Help the team keep information, decisions, and next steps connected across projects and partners.

Skills

Project coordination

Event coordination

Operations management

Time management

Communication

Problem solving

English fluency

Education

Bachelor’s degree or equivalent experience

Tools

Word

Excel

PowerPoint

Job description

The Learning & Innovation Coordinator helps keep the Institute's work moving. The Institute is a United Way of Tarrant County initiative designed to help nonprofit organizations strengthen their ability to serve ALICE families and create meaningful, measurable community impact. Through research, innovation, and capacity building, the Institute helps organizations learn, test new ideas, strengthen their practices, and turn promising ideas into action.

This position provides the coordination, project management, and operational structure needed to keep programs, projects, partners, events, and learning opportunities on track. Working closely with the UWTC Programs team, this person will help organize priorities, coordinate activities, manage details, and ensure deadlines, commitments, and next steps are followed through.

This is more than an administrative role. The successful candidate will be a strong organizer and problem-solver who can connect the details of a project to the bigger picture. The Learning & Innovation Coordinator will also support the Institute's learning environment by coordinating workshops, cohorts, innovation initiatives, partner engagements, and other opportunities that help nonprofit organizations strengthen their work.

Essential Duties and Responsibilities:

Program & Project Coordination

• Coordinate Institute programs, projects, and initiatives from planning through completion.
• Develop timelines, workplans, task lists, and project updates.
• Track deadlines, deliverables, and follow-up across multiple projects.
• Coordinate with staff, nonprofit partners, vendors, and community organizations.
• Anticipate needs, identify gaps, and help keep projects on track.
• Maintain organized project information, resources, and documentation.

Institute Operations & Events

• Coordinate the day-to-day workflow of the Institute.
• Manage meeting logistics, calendars, agendas, materials, action items, and follow-up.
• Support the Institute's shared inbox and ensure timely follow-through.
• Coordinate workshops, learning sessions, cohorts, and Institute events.
• Manage participant communications, registration, technology, materials, and logistics.
• Support the development and delivery of learning opportunities for nonprofit organizations.
• Help coordinate innovation initiatives and pilots that allow organizations to test and refine new approaches.
• Gather participant feedback and lessons learned to strengthen future programming.
• Organize and maintain resources, tools, and materials for Institute participants.
• Help identify opportunities to improve processes, programs, and the participant experience.

Team Support

• Help the Programs team stay focused on priorities and commitments.
• Bring structure to complex or evolving work and help keep it moving.
• Prepare materials and information needed for effective meetings and decision-making.
• Help the team keep information, decisions, and next steps connected across projects and partners.

The Ideal Candidate:

• Enjoys bringing structure and momentum to complex projects.
• Can manage multiple priorities while keeping sight of the bigger picture.
• Thinks ahead and anticipates what needs to happen next.
• Has strong project management and follow-through skills.
• Communicates comfortably with a wide range of people.
• Is comfortable working in an evolving environment where not everything is already figured out.
• Looks for ways to make processes and programs better.
• Is interested in learning, experimentation, and continuous improvement.
• Can move comfortably between strategic conversations and detailed logistics.

Essential Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be eligible to work in the United States (No Sponsorship)
• 3+ years of experience in project coordination, event coordination, operations, or a related field
• Experience coordinating multiple projects or initiatives
• Experience planning meetings, workshops, events, or learning experiences
• Strong organizational, communication, and time-management skills
• Proficiency with common productivity and collaboration tools
• Ability to manage multiple tasks and meet deadlines effectively
• High energy level and ability to work both independently and interdependently
• Demonstrated computer proficiency. Experience with databases as well as Word, Excel, and Power Point required
• Ability to use strategic thinking and use good judgment
• High degree of accuracy in all work and documentation
• Additional duties as assigned

Educational Requirements:

• Bachelor’s Degree or equivalent experience preferred

Personal Skills and Attributes:

• Fluency in English required, bilingual in Spanish is preferred
• An individual with the utmost professional and personal integrity
• Personal values consistent with United Way mission
• Must be available to work 8 a.m.- 5 p.m. Monday-Friday
• The primary work location for this position is at a UWTC office.

About United Way of Tarrant County

United Way of Tarrant County, a nonprofit leader in North Texas, mobilizes our community to action so all can thrive. We identify critical needs, foster collaboration, and invest in solutions that drive change. Through our four impact areas — education and youth opportunity, community health, financial security, and community resiliency — our programs serve more than 400,000 individuals annually.