Learning and Development Specialist (L and D Specialist)

Goodwill of Greater Washington; Washington (District of Columbia); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Learning and Development Specialist to enhance their training initiatives. This role focuses on creating engaging learning experiences through innovative instructional design, utilizing both synchronous and asynchronous methods. The ideal candidate will collaborate closely with leadership to develop high-quality programs aligned with organizational goals. With a commitment to professional growth, this position offers robust benefits, including medical, dental, and vision coverage, as well as generous employee discounts. If you are passionate about learning and development and want to make a significant impact, this opportunity is perfect for you.

Benefits

Personal Time Off (PTO)

Paid Holidays

Medical Benefits

Dental Benefits

Vision Benefits

Pet Insurance

Employee Assistance Program (EAP)

403(b)/401(k) Plan with Match

Generous Employee Discounts

Qualifications

• 3 years experience delivering training or 4 years with a High School Diploma.
• Knowledge of adult learning and instructional design principles.

Responsibilities

• Conducts learning needs assessments to support organizational goals.
• Develops adult learning curricula and maintains course materials.
• Serves as primary LMS Administrator and supports team member needs.

Skills

Presentation Skills

Innovation Management

Motivating Others

Interpersonal Savvy

Education

Bachelor's Degree in a related field

High School Diploma

Tools

Articulate Storyline

Adobe Captivate

Job description

This position plays a pivotal role in enhancing Goodwill's learning and development initiatives by creating and delivering engaging, impactful, and effective learning experiences. It involves developing courses using synchronous and asynchronous methods and serving as the Administrator of Goodwill's LMS. The role collaborates closely with the Director of Learning and Development and stakeholders to design, develop, and deliver high-quality learning programs aligned with organizational goals. The position is responsible for, and will be held accountable for, behaving in accordance with divisional and organizational RISE values and expectations.

Goodwill offers exciting opportunities for professional growth and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, medical, dental, and vision benefits for individuals and families, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). A 403(b)/401(k) plan with a match is available after 1 year. The role is bonus eligible.

Essential Competencies

• Presentation Skills
• Innovation Management
• Motivating Others
• Approachability
• Interpersonal Savvy

Responsibilities

Essential Duties and Responsibilities:

• Acts as a point of contact for all inquiries and requests from team members concerning Learning and Development.
• Conducts learning needs assessments among team members to determine the learning needs that support organizational goals.
• Develops adult learning curricula for learning programs utilizing instructional design principles to craft learning experiences; recommends course revisions and ensures up-to-date maintenance of course materials. This includes synchronous and asynchronous learning, with emphasis on the development of eLearning using sound instructional design methodology.
• Creates and maintains the comprehensive training calendar and negotiates changes as needed based on management requests.
• Leads Train-the-Trainer efforts for other department trainers learning to deliver team member development programs.
• Serves as primary LMS Administrator, supporting team member needs related to access, managing course content within the system, assignment of learning, and other roles as needed.
• Remains engaged in learning industry best practices and technologies to provide learning and enrichment opportunities for employees.
• Keeps records of employee participation in all learning events.
• Other duties as assigned by the Director of Learning and Development.

Other Duties and Responsibilities:

• Networks with other Goodwill agencies, Goodwill International, and other organizations to determine best practices in learning and development to advance our mission.
• Other duties as assigned by the Director of Learning and Development.

Supervisory Responsibility

This position has no supervisory responsibilities at present but may evolve to include such responsibilities.

Qualifications

Required Qualifications:

• Bachelor's Degree in a related field plus 3 years experience delivering training OR High School Diploma plus 4 years experience delivering training programs.
• Knowledge of adult learning and instructional design principles, including use of content authoring tools (e.g., Articulate Storyline, Adobe Captivate) for professional and engaging learning programs and products.
• Strong instructional skills evidenced by prior success in outcome-driven classroom settings. Ability to facilitate and present to diverse audiences.
• First-rate interpersonal skills.