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HR Communications and L&D Specialist

International SOS

Trevose (PA)

Hybrid

USD 60,000 - 75,000

Full time

7 days ago

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Job summary

A leading company in health and security solutions is seeking an HR Communications and L&D Specialist. This role involves crafting engaging content, managing internal communications, and supporting HR initiatives. The ideal candidate will have strong communication skills and experience in a multicultural environment, contributing to a dynamic workplace focused on employee engagement and development.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Qualifications

5-7 years of experience in internal communications or HR.
Experience in developing internal communications within HR.

Responsibilities

Create and distribute internal communications strategy.
Lead HR Induction Program for new employees.
Design crisis communications for emergencies.

Skills

Communication Skills

Organization

Collaboration

Education

Bachelor's degree in Human Resources or Communications

Tools

Microsoft Office

Adobe Creative Suite

SuccessFactors HR System

MS SharePoint

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At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

Purpose Of The Job

Are you a creative communicator with a passion for storytelling? Reporting directly to the Learning and Development Director, this role provides the cohesive voice of our Human Resources Department, crafting and sharing engaging content that brings our company and Core Values to life. This role is responsible for creating eye-catching internal communications, including videos, newsletters, posters, flyers, and announcements using our regional distribution through various multi-media channels.

Responsibilities Include

Creation and distribution of internal global and regional communications strategy through email marketing or multi-media campaigns to reinforce company brand, culture, initiatives, and company Core Values.
Coordinate development and distribution of internal communications (newsletters, Viva Engage, local intranet etc.) and support programs that build culture and engagement.
Plan and track: create and monitor yearly communication calendar schedule; analyze communications metrics to identify enhancements that boost engagement; maintain regional distribution lists obtained from reports.
Onboard New Talent: Lead our fun and informative Human Resource Induction Program, ensuring new employees feel welcomed and excited; collaborate with HR and regional teams to deliver a seamless on-boarding experience.
Crisis Communication: Design and distribute communications sent during crisis or emergencies to ensure local or regional employees stay informed.
Provide day-to-day HR support, including benefits assistance, employee questions, and HR learning data entry/maintenance.
Build culture and engagement through communication channels; includes supporting ad hoc programs, team events, and special projects.

Location:

Our organization follows a hybrid work structure where employees are required to work from the office 3 days a week; current location in Trevose, PA, with a planned office move to Blue Bell, PA by fall 2025. #Americas

Essential Job Duties And Responsibilities

Serve as lead writer, content creator and distributor for internal regional HR communications.
Determine most effective channel to deliver HR messages among multicultural work populations.
Partner with Human Resource Director to create engaging and informative campaigns that help employees understand, utilize and appreciate the HR benefits/initiatives/programs offered by Human Resources.
Manage regional content on HR SharePoint intranet site.
Collaborate with Human Resources and Employee Engagement Teams to develop branded templates and tools that promote employee engagement, retention, and development.
Monitor and maintain Talent & Development reporting analytics to demonstrate T&D impact on the staff engagement, completion rates, and promotions; includes overseeing escalation process to support full compliance with global requirements.
Participate in global and regional projects for Talent & Development.
Maintains anonymity and/or confidentiality, as required, and manages sensitive information professionally and responsibility.
Assumes other HR projects and duties as assigned.

Qualifications

Strengths:

Communication Skills: Knack for creating compelling content as well as effective written and verbal communication strengths; convey ideas clearly and effectively;
Organization: managing multiple projects and timelines;
Team player: Thrive in a collaborative, matrix-driven global organization;
Collaboration: ability to work in collaborative team setting as well as independently

Required Skills And Knowledge

Proficiency working with content development software/technology required (infographics, templates, newsletters, posters/flyers and video).
General Human Resources knowledge, including knowledge of learning and development principles/ concepts a plus.
Strong interpersonal skills required.
Global work experience or working in multicultural environment a plus.
Experience with email marketing, media analytics and survey/feedback tools a plus.
Knowledge using SuccesFactors HR System a plus.
Exceptional written and oral communications and editing skills.
Ability to handle confidential and sensitive information.
Ability to take ideas and turn them into engaging content that drives target audience to take action.
Ability to absorb and analyze information and assess issues and translate into relevant and persuasive messaging.
Ability to work independently, have a sense of accountability, as well as work cooperatively in a close team environment.
Proficient with full suite of Microsoft Office or Office 365 (Word, Excel, PowerPoint and Outlook). Visio, Publisher, Adobe and Teams a plus.
Competence with PageTiger or Adobe Creative Suite and InDesign (or similar software).
Knowledge of MS SharePoint and Constant Contact also a plus.

Additional Qualifications

Required Work Experience:

5-7 years of work experience in internal communications and/or Human Resources function.
Demonstrated experience in successful development of internal communications within Human Resources.
Organization and project management experience, with proven ability to adapt to changing priorities and produce quality deliverables on time.

Required Education

Bachelor's degree, preferably in Human Resources or Communications

Travel Requirements

Less than 10%

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By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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