Learning and Development Specialist

Lensa; United States; Remote; USD 128,000 - 193,000; Full time

Job summary

A leading career site is seeking a Learning and Development Specialist to design and facilitate training programs. The ideal candidate will leverage their expertise in curriculum development and possess strong communication skills to enhance employee performance. This fully remote position requires a Bachelor's degree and experience in the commercial insurance industry.

Benefits

Medical and dental insurance

401k plan

10 days of vacation

Paid holidays

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 3 years of commercial insurance industry experience required.

Responsibilities

• Designs, develops, and facilitates learning content.
• Manages development of projects from inception to completion.
• Provides instructional support to employees and clients.

Skills

Excellent oral and written communication

Interpersonal skills

Presentation skills

Curriculum development

Knowledge of Microsoft 365 applications

Education

Bachelor’s degree

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, CRC Insurance Services, Inc., is seeking professionals. Apply via Lensa today!

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([e-mail]?subject=Accommodation%20request) (accommodation requests only; other inquiries won't receive a response).

Regular Or Temporary

Regular

Language Fluency: English (Required)

Work Shift

1st Shift (United States of America)

Please Review The Following Job Description

This position is responsible for designing, developing, and facilitating instructor-led courses and on-demand learning content, and providing instructional support to employees, clients, and other business partners.

Key Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Researches, develops, schedules, and delivers learning for new initiatives, system projects, products and promotions, as well as new or revised processes, policies, procedures, and regulations to ensure it meets the needs of the organization and enhances employee performance
• Facilitates virtual and on‐site systems training to new employees and existing teams
• Facilitates virtual and on-site company orientation training for new employees
• Designs learning materials in a variety of formats including print, graphics, audio, video, and animation technologies using a range of courseware and media development tools
• Manages development of projects from inception to completion
• Reviews courseware for instructional effectiveness and usability. Considers feedback from end users, subject matter experts, and leaders for implementing strategies to improve learning materials
• Provide instructional support assistance by telephone, email and other messaging communications
• Remains current with and have a thorough understanding of the latest industry technology tools and trends in online education and instructional media
• Working with digital solutions and other technology groups to test the development of business application software, including periodic software upgrades
• Collaborate and partner with Senior leadership, HR and broader business stakeholders providing insights and recommendations on Learning and Talent Development, inclusive of Leadership Development and Early Career Planning, Coaching and Mentoring.
• Collaborate with proper stakeholders to create a Learning and Development strategy integrated into company culture and business strategy fostering a mindset of continuous growth. Equip our people and leaders with the capabilities required to execute business strategy now and for the future.
• Implement, configure, and manage the Learning Management System (LMS) platform to ensure it meets organizational training needs and goals.
• Upload and update course content, ensuring all materials are compatible with the LMS and meet quality standards for educational effectiveness and accessibility.
• Troubleshoot and resolve technical issues related to the LMS, providing support to users experiencing difficulties with accessing or utilizing the system.
  
  

Education And Experience

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent work experience (required)
• 3 years commercial insurance industry experience (required)
  
  

CERTIFICATIONS, LICENSES, REGISTRATIONS

• None
  
  

Functional Skills

• Excellent oral and written communication, interpersonal, and presentations skills
• Proven ability to work independently and as part of a team
• Ability to learn new applications and system features quickly
• Ability to plan, organize, and manage multiple priorities
• Ability to manage time effectively under minimal supervision
• Ability to gain the confidence and respect from all levels of the organization
• Intermediate to advanced knowledge of Microsoft 365 applications
• Willingness to stay abreast of new technologies with employee learning and development
• Flexibility to travel, as needed, sometimes with little notice (preferred)
• Experience with curriculum development (preferred)
• Experience with advanced instructional authoring technologies and e-learning platforms (preferred)
• Experience navigating, configuring and administering a Learning Management System (LMS) (preferred)
• Proven track record of developing and delivering training programs in a corporate environment (preferred)
  
  

Location: this role is 100% remote.

General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
  
  

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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