Learning and Development Manager

ACI Worldwide, Inc.; Norcross (GA); Remote; USD 90,000 - 120,000; Full time

Job summary

ACI Worldwide, a leader in electronic payments, seeks an Organizational Development Manager to drive talent management and learning initiatives. You will collaborate with HR and business leaders to develop strategies, implement technologies, and enhance organizational capabilities in a dynamic environment. Ideal candidates have a degree in a related field and significant experience in HR or learning development.

Benefits

Growth opportunities

Competitive compensation package

Casual work environment

Travel opportunities

Qualifications

• 5+ years of related experience required.
• HR or Learning certification preferred (e.g., SHRM, ATD CPLP).
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Drive design, implementation, and evaluation of talent strategies.
• Provide tailored L&D consultation and manage learning programs.
• Evaluate impact of talent programs and influence stakeholders.

Skills

Collaboration

Project Management

Problem-Solving

Data Analytics

Communication

Education

Bachelor’s degree

Master’s degree in Adult Learning or Organizational Development

Tools

Microsoft Office Suite

HR technology (HCM)

Learning Management System (LMS)

Job description

Join the Team Making Possibilities Happen

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

As an Organizational Development Manager, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry. This position can be remote but must live and work in the US in Eastern and Central Time Zone only.

Develop and implement learning strategies in support of business and HR strategies (integrated talent management, leadership competencies, value and culture shift) to build organizational capabilities (build strategy, models, implementation)

PROGRAM MANAGEMENT

• Drive the design, implementation, education and evaluation of multi-year programs and processes in support of defined talent strategies with business leaders and HR business partners.

LEAD CHANGE MANAGEMENT INTIATIVES

• Drive integration of HR Strategy, ACI culture and values into processes and programs

PROCESS AND TECHNOLOGY INTEGRATION

• Collaborate with business leaders and HR business partners to design and implement processes and technologies in support of defined talent strategies

L&D CONSULTATION

Provide tailored L&D consultation to internal customers to identify and implement effective learning strategies.

TALENT MANAGEMENT CONSULTATION

• Partner with, and provide consultative talent management insights and support to identified business areas / teams, enabling business outcomes through talent programs and processes
• Manage (plan/execute/evaluate/improve) learning programsincludingOnboarding, Career Development, Learning & Development Programs
• Program Management of LeadershipDevelopment Framework, integrating intoTalent Review, Succession Mgmt.Capability Development andLearningSupport)
• Plan and implement new initiatives,programs and processes in support of strategies,utilizing contemporary best practicesand technologies
• Develop learning and development strategies, focusing on learning and skill development, organizationalcapabilities and career development
• Manage learning technologies and content to provide robust learning experience (Oracle Learning Cloud, LinkedIn Learning,Articulate,SharePoint,etc.) and to provide insightful learning information
• Enable deployment, reporting and follow-up processes for required learning programs (compliance, regulatory, audits, etc.)
• Partner with identified business areas / teams to understand business strategy and talent implications

SKILLS AND CAPABILITIES:

• Collaborate with HR colleagues, business leaders and teams (especially internal communications and IT)
• Promote and communicate learning opportunities across a variety of media
• Coordinate andfacilitate learning events
• Curate content and develop tailored learning solutions
• Partner with and coordinate closely with internal communications team
• Research andprocure services from external vendors. Manage vendor relationships
• Collect and analyze data and information to assess activity and impact of program
• Assess needs through analysis of quantitative and qualitative data.
• Collaborativelyidentify and implement talent programs and processes to address business challenges and opportunities
• Influence stakeholders and negotiate foroptimal solutions.
• Evaluate impact of solutions and initiatives using data and reports
• Strong process and project management skills.
• Internal partnering skills, especially understanding business needs, influencing leaders and stakeholders, solution development & impact measurement
• Strong attention to detail
• Ability to manage multiple and rapidly changing priorities
• Tolerance for ambiguity
• Agility and flexibility - quickly adapt to rapidly changing conditions
• Problem-solving and decision-making skills
• Critical / analytical thinking
• Data analytics and supporting tools
• HR technology (HCM) and system administration, especially Learning Management System (LMS) experience Learning

Knowledge, Skills and Experience needed to succeed in this role:

• Bachelor’s degree or equivalent experience.
• 5+ years related experience.
• Master’s degree preferred (e.g., Adult Learning or Organizational Development)
• HR or Learning certification preferred (e.g., SHRM, ATD CPLP,etc)
• Proficient in Microsoft Office Suite and Office 365
• Standard work environment
• Majority of time spent on PC (Phys. Req.)
• Travel required, may be domestic or international

Benefits: In return for your expertise, we offer growth opportunities, and a competitive compensation and benefits package in a casual work environment.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #16073)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally