Learning and Development Lead

North Highland; Beaverton (OR); On-site; USD 89,000 - 162,000; Full time

Job summary

North Highland is seeking a Training Consultant to drive adoption and success of a major business transformation program. You will develop and execute a comprehensive training strategy to enable teams to embrace new processes and systems, accelerating time-to-market and organizational effectiveness.

The role focuses on bridging technical change with people readiness, ensuring smooth transition and sustained engagement across the business. 9-month contract with on-site presence in Portland, OR.

Qualifications

• Proven experience in learning and development, instructional design, or corporate training delivery.
• Demonstrated expertise in managing large-scale transformation or change management programs.
• Strong background in designing and delivering training for process improvements or new system implementations.
• Experience working in professional services, consulting, or matrix-driven organizations.
• Track record of delivering training within budget constraints and tight timelines.
• Ability to work independently and manage multiple workstreams simultaneously.
• Excellent communication and presentation skills with the ability to engage audiences at all levels.
• Problem-solving mindset with adaptability in fast-paced, evolving environments.

Responsibilities

• Design and deliver training programs for diverse levels and needs.
• Create instructional materials and resources.
• Conduct needs assessments to identify skills gaps.
• Manage the full training lifecycle from planning to evaluation.
• Collaborate with stakeholders to align training with business goals.
• Facilitate change management for adoption and culture shift.
• Monitor training effectiveness and adjust methods from feedback.
• Provide on-site support and coaching for embedding new ways.

Skills

Learning and development

Instructional design

Training delivery

Change management

Project management

Job description

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a contract Learning and Development Lead in our Portland - Office, supporting our retail practice to help us take vision to value and create lasting impact.

9-month assignment, 4 days onsite in Portland, OR.

SUMMARY

We are seeking a Training Consultant to drive adoption and success of a major business transformation program. In this role, you will develop and execute a comprehensive training strategy that enables teams to embrace new processes and systems, ultimately accelerating time-to-market and organizational effectiveness. Your expertise will be instrumental in bridging the gap between technical change and people readiness, ensuring smooth transition and sustained engagement across the business.

YOU WILL:

• Design and deliver customized training programs tailored to diverse organizational levels and learning needs
• Create instructional materials and learning resources that support knowledge retention and practical application
• Conduct needs assessments to identify skills gaps and training requirements across the business
• Manage the full training lifecycle, from planning and development through delivery and evaluation
• Work collaboratively with project stakeholders and leadership to align training initiatives with business objectives
• Facilitate change management activities to support organizational adoption and cultural transformation
• Monitor training effectiveness and adjust delivery methods based on participant feedback and performance metrics
• Provide on-site support and coaching to ensure successful implementation and embedding of new ways of working.

IDEALLY, WE'D LIKE:

• Proven experience in learning and development, instructional design, or corporate training delivery
• Demonstrated expertise in managing large-scale transformation or change management programs
• Strong background in designing and delivering training for process improvements or new system implementations
• Experience working in professional services, consulting, or matrix-driven organizations
• Track record of delivering training within budget constraints and tight timelines
• Ability to work independently and manage multiple workstreams simultaneously
• Excellent communication and presentation skills with the ability to engage audiences at all levels
• Problem-solving mindset with adaptability in fast-paced, evolving environments
• Portfolio or examples of training materials and program outcomes

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (W2) opportunity.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.