Learning and Development Coordinator (Veterinary Medicine)

United Veterinary Care; Swansea, Northern (MA, KY); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Life insurance

Pet discounts

PTO & holidays

EAP

CE opportunities

Shift differential

Job summary

Bay State Veterinary Emergency and Specialty Services (BSVESS) in Swansea, MA is seeking an experienced Veterinary Technician to join us as a Learning & Development Coordinator. You will mentor and coach clinical staff while maintaining hands-on patient care responsibilities.

This role blends real-time coaching with onboarding, skills development, and generation of training resources to support emergency and critical care teams in a fast-paced hospital.

Qualifications

• CV or equivalent veterinary technician experience.
• 5+ years of veterinary experience, preferably in emergency and critical care.
• Strong technical skills in triage, anesthesia, ICU nursing, and emergency procedures.
• Excellent communication, coaching, and mentorship abilities.
• Previous training, leadership, or mentoring experience preferred.

Responsibilities

• Provide real-time coaching and mentorship to veterinary assistants and technicians.
• Lead onboarding and skills development for new clinical team members.
• Support competency training in triage, emergency stabilization, ICU nursing care, anesthesia, and critical patient management.
• Develop and maintain training guides, skills checklists, and educational resources.
• Partner with hospital leadership to identify training needs and support staff growth.
• Work scheduled shifts as a Veterinary Technician, maintaining strong clinical involvement and patient care responsibilities.

Skills

Coaching

Mentorship

Communication

Emergency care

Education

CV or equivalent veterinary technician experience

Tools

Triage

Job description

Learning & Development Coordinator (Veterinary Technician)

Bay State Veterinary Emergency and Specialty Services (BSVESS) – Swansea, MA

Bay State Veterinary Emergency and Specialty Services is seeking an experienced Veterinary Technician to join our team as a Learning & Development Coordinator. This unique role combines hands-on patient care with mentorship, training, and professional development of veterinary assistants and technicians in our fast-paced emergency and specialty hospital.

If you are passionate about emergency medicine, enjoy teaching others, and want to help shape the next generation of veterinary professionals, we would love to hear from you.

What You'll Do

• Provide real-time coaching and mentorship to veterinary assistants and technicians
• Lead onboarding and skills development for new clinical team members
• Support competency training in triage, emergency stabilization, ICU nursing care, anesthesia, and critical patient management
• Develop and maintain training guides, skills checklists, and educational resources
• Partner with hospital leadership to identify training needs and support staff growth
• Work scheduled shifts as a Veterinary Technician, maintaining strong clinical involvement and patient care responsibilities

Qualifications

• CV or equivalent veterinary technician experience
• 5+ years of veterinary experience, preferably in emergency and critical care
• Strong technical skills in triage, anesthesia, ICU nursing, and emergency procedures
• Excellent communication, coaching, and mentorship abilities
• Previous training, leadership, or mentoring experience preferred

Benefits and Perks

• Employer paid Medical insurance premiums, AND paid deductible for employees!
• Medical, Dental, and Vision insurance options
• 401K with company Match
• Complimentary Life Insurance $25,000
• Personal Pet Discounts
• PTO and Holiday pay
• Company Sponsored Employee Assistance Program (EAP)
• Veterinary Social Worker on-site
• Ample paid CE opportunities on-site, as well as CE stipend for Certified Technicians
• Competitive pay commensurate with education and experience:
  • Non-credentialed Techs: $23 to $29
  • Credentialed Techs: $25 to $31
  • VTS: $29 to $35
  • Plus $5/hour shift differential after 8pm for 2nd/3rd shift

If you are passionate about emergency and critical care medicine and want to join a hospital that invests in its technicians, we would love to meet you.

BSVESS proudly offers veterinary services in emergency medicine, critical care, internal medicine, oncology, and both soft tissue and orthopedic surgery. Our technical staff has extensive training in our state-of-the-art ICU, our in-house laboratory, digital radiography, ultrasound, CT, endoscopy and a full range of surgical equipment. Visit our website at https://bsvess.com to learn more about Bay State Veterinary Emergency and Specialty Services.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.