Lean Six Sigma Manager: Customer-Centric Problem Solver

Egreenservices; City of Rochester (NY); On-site; USD 81,000 - 123,000; Full time

Job summary

Entertainment Partners Inc in Rochester, NY seeks a Lean Six Sigma Manager to blend problem solving with customer service and deliver impact for the people we serve. The Rochester opening trades 6 years of experience for $81,000 - $123,000, then layers on the ownership most listings only hint at.

Entertainment Partners Inc culture emphasizes real mentorship, generous benefits, and schedules that bend toward family. Active as of this moment, the Rochester, NY role accepts resumes daily.

Qualifications

• Experience leading Lean Six Sigma projects and driving measurable improvements.
• Ability to mentor staff and teach concepts to newer teammates.
• Familiarity with Entertainment Partners Inc-scale workflows or willingness to learn them.

Responsibilities

• Sense when a Rochester relationship needs a call, not an email.
• Turn pattern recognition into faster general calls.
• Spot the Rochester pattern in feedback before it becomes a complaint.
• Hand off Stress Management work clean enough that nobody has to ask twice.
• Keep Organization documentation current as the work outpaces it.
• Adapt quickly to shifting priorities in a fast-paced general environment.

Skills

Mentoring

Problem solving

Process improvement

Customer service

Data analysis

Job description

Entertainment Partners Inc in Rochester, NY seeks a Lean Six Sigma Manager to blend problem solving with customer service and deliver impact for the people we serve. The Rochester opening trades 6 years of experience for $81,000 - $123,000, then layers on the ownership most listings only hint at.

Entertainment Partners Inc culture emphasizes real mentorship, generous benefits, and schedules that bend toward family. Active as of this moment, the Rochester, NY role accepts resumes daily.