Lean Six Sigma Manager

Egreenservices; City of Rochester (NY); On-site; USD 81,000 - 123,000; Full time

Job summary

Entertainment Partners Inc in Rochester, NY seeks a Lean Six Sigma Manager to blend problem solving with customer service and deliver impact for the people we serve. The Rochester opening trades 6 years of experience for $81,000 - $123,000, then layers on the ownership most listings only hint at.

Entertainment Partners Inc culture emphasizes real mentorship, generous benefits, and schedules that bend toward family. Active as of this moment, the Rochester, NY role accepts resumes daily.

Qualifications

• Experience leading Lean Six Sigma projects and driving measurable improvements.
• Ability to mentor staff and teach concepts to newer teammates.
• Familiarity with Entertainment Partners Inc-scale workflows or willingness to learn them.

Responsibilities

• Sense when a Rochester relationship needs a call, not an email.
• Turn pattern recognition into faster general calls.
• Spot the Rochester pattern in feedback before it becomes a complaint.
• Hand off Stress Management work clean enough that nobody has to ask twice.
• Keep Organization documentation current as the work outpaces it.
• Adapt quickly to shifting priorities in a fast-paced general environment.

Skills

Mentoring

Problem solving

Process improvement

Customer service

Data analysis

Job description

The right Lean Six Sigma Manager will combine Problem Solving and Customer Service to solve real problems for the people we serve. This Rochester opening trades 6 years and Problem Solving for $81,000 - $123,000, then layers on the ownership most listings only hint at.

Key Responsibilities

• Sense when a Rochester relationship needs a call, not an email
• Turn 7 of pattern recognition into faster general calls
• Spot the Rochester pattern in feedback before it becomes a complaint
• Hand off Stress Management work clean enough that nobody has to ask twice
• Keep Organization documentation current as the work outpaces it
• Adapt quickly to shifting priorities in a fast-paced general environment

What You'll Bring

• Demonstrated ability to teach what you know to someone greener
• Familiarity with Entertainment Partners Inc-scale workflows, or the appetite to reach them
• Comfort with an Entertainment Partners Inc pace that rarely sits still
• Proven aptitude for Resilience, ideally near Rochester, NY
• A collaborator who makes the manager review feel less like an exam
• An appetite for ownership that scales with the stakes

Entertainment Partners Inc makes Customer Service look simple, which anyone in general knows is the no-ego hardest thing to pull off. Around Entertainment Partners Inc, the loudest voice never automatically wins the general argument.

What sits behind the $81,000 - $123,000 offer is an Entertainment Partners Inc culture built on real mentorship, generous benefits, and schedules that bend toward family.

Active as of this moment, the Rochester, NY role accepts resumes daily.