Lean Site Consultant Wellstar Cobb Hospital

2510 Cobb Hospital, Inc.; United States; Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Wellstar Cobb Hospital is seeking an experienced Lean Site Consultant to lead problem solving and continuous process improvement across cross-functional teams, improving patient care, quality and safety. You will implement Lean strategies, mentor staff, and train Lean facilitators while partnering with executives and clinical leaders to sustain gains.

You will drive strategic deployment, support site leaders, and ensure effective change management, using A3 thinking and WellStar Lean Standard

Formación

• Bachelor's Degree in a related field.
• Master's Degree in Business, Operations, Engineering, Healthcare Administration or Sciences preferred.

Responsabilidades

• Deployment of a system wide process improvement strategy utilizing Lean resources.
• Lead and facilitate improvement events and projects of a complex nature with minimal oversight.
• Collect and analyze Lean process data and develop solutions.
• Teach, mentor and coach Lean concepts across the site.
• Partner with operations to develop and sustain the WellStar management system model.

Conocimientos

Lean methodology

Coaching & mentoring

Data analysis

Project management

MS 365 / PM software

Cross-functional collaboration

Effective communication

Executive sponsorship liaison

Educación

Bachelor's degree in related field

Master's degree preferred

Herramientas

MS 365

Project management software

Descripción del empleo

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Day (United States of America) Wellstar Cobb Hospital is in search for a Lean Site Consultant! Job Summary: The Lean Site Consultant is an internal Lean subject matter expert, who will lead the implementation of problem solving and continuous process improvement through facilitation of cross-functional teams towards sustainable, repeatable, and quantifiable results. This role will drive strategic deployment that will enhance patient care, quality and safety, as well as key systems, by building effective customer-focused relationships, and deploying a process improvement strategy utilizing Lean concepts. This individual supports the implementation of the Site's Strategic Plan as developed by the site and system executive leadership team in collaboration with the Lean Transformation Office (LTO), as well as for deploying the WellStar Lean Strategy. The role will support Executive Sponsors, Process Owners, physician and administrative leaders, and front-line staff. Provides facilitation that challenges status quo thinking and resolves conflicts within teams to ensure forward progress while breaking down barriers. The Lean Site Consultant provides training and coaching to develop the workforce at all levels of the site, including the Lean Site Facilitators. Leads the knowledge transfer of Lean philosophy and methodology, including A3 thinking. This role is responsible for influencing change by advocating for excellence. This position will report directly to Director/Executive Director/AVP of Quality and Safety at their site, with a dotted line to the AVP, WellStar LTO.

Core Responsibilities and Essential Functions

• Deployment of a system wide process improvement strategy utilizing key Lean resources.
• Under the direction of the site Quality Lead, deploy and maintain a standardized WellStar Lean Standard Work process improvement methodology.
• Utilize WellStar standardized checklists, roadmaps, standard work instructions, job aids and other tools to support the adoption of sustainable, repeatable and quantifiable process improvements.
• Partner with system LTO resources to ensure WellStar Lean Standard Work processes are followed and provide feedback. Elevate concerns as appropriate to validate consistency.
• Management system and site strategic Lean initiatives - Communicate regularly and effectively with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors and obstacles.
• Lead and facilitate improvement events and projects of a complex nature with minimal oversight, including assessment, planning, event facilitation and follow-up/sustaining outcomes. Meet quality standards and the production of expected deliverables during all phases of the event and project life cycle.
• Utilizes strong project management skills for each initiative including: developing clear project A3, proper scoping, timeline management, data collection, and pre-project communication plans. Keeps projects on track and key sponsors informed and engaged. Utilize escalation plans and countermeasures when project timelines or outcomes are at risk.
• Collect and analyze Lean process data, identifying opportunities, developing solutions, implementing improvements and assist operational management to ensure sustainability.
• Gather and track the return on investment.
• Teach, Mentor and Coach Lean concepts - Act as a change agent to instill process improvement culture throughout the organization.
• Teach the Lean improvement mindset and concepts for all levels of the site through classroom, workshop and project-based coaching.
• Mentor and coach leadership teams in establishing and maintaining the strategic focus areas, action plans, dashboards, linked measurement system, and checking process to execute the work.
• Partner with operations to develop, implement and sustain the WellStar management system model, thus supporting the organization’s goal deployment process.
• Support the development of leader standard work for a linked checking system and a linked learning system that connects organizational priorities to the work at the front lines. Provide continuity / connectivity between system level departments and initiatives.
• Identify and facilitate cross functional improvement opportunities to leverage resources and learnings across the system. Such opportunities may include (but are not limited to) Quality and Safety, EHR implementation and optimization, Clinical Operations, Medical Staff, PI teams, Magnet designation and Baldrige.

Required Minimum Education

• Bachelor's Degree in a related field.
• Master's Degree in Business, Operations, Engineering, or Healthcare Administration or Sciences is preferred.

Additional Licenses and Certifications

• Lean Certification.
• Six-Sigma, and PMP is preferred.

Required Minimum Experience

• Minimum five (5) years of experience in a dedicated continuous improvement role utilizing Lean methodology (within a healthcare environment preferred).
• Seven (7) or more years of experience within a healthcare environment is preferred.
• Experience leading complex, multi-department Lean initiatives in healthcare organization(s).
• Experience in a strong model of coaching and mentoring others in the concepts and tools of Lean.

Required Minimum Skills

• Strong demeanor and style to quickly establish credibility throughout any level in the organization.
• Able to influence positive and sustainable change, within and across, various functional areas.
• Proven success in partnering with operational leaders to accumulate, analyze, and concisely present data.
• Formulate actionable plans that are prioritized most closely around key issues and that align with strategic initiatives.
• Well organized, disciplined and persistent.
• Driven to overcome complex barriers to achieve objectives.
• Creative problem-solving, and the initiative to lead and effectively manage change.
• Well versed in MS 365 Products and project management software.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.