LEAN Business Process Consultant - Business Transformation

Great American Insurance Group; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off and holidays

Tuition reimbursement

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

A leading insurance company is seeking a LEAN Business Process Consultant for its Cincinnati location. In this mid-senior level position, the consultant will analyze and reengineer business processes, consult with leaders to implement improvements, and coach Lean practitioners. Candidates must have over 5 years of experience in business process improvement with a bachelor's degree. The role offers competitive benefits and a hybrid work schedule.

Qualifications

• 5+ years of Business Process improvement experience is required.
• Certification within a process improvement discipline is required, such as Lean or Six Sigma.
• Prior Property and Casualty Insurance experience is a plus.
• Prior Property and Casualty Insurance experience is a plus.
• Self-starter with ability to prioritize, organize and manage work to meet timeframes.
• Able to break down complex problems into actionable solutions focused on high value customer needs.
• Excellent verbal, written, and interpersonal communication skills.
• Problem solving with strong analytical skills and attention to detail.
• Able to travel 10% of the time.

Responsibilities

• Analyze, design, and reengineer processes to understand technical and workflow problems.
• Consult and lead initiatives to identify opportunities and implement solutions.
• Coach Lean practitioners in the application of Lean methods across the enterprise.
• Recommend and facilitate process improvements; may act as project manager.
• Leverage technology trends to improve outcomes and seize opportunities.
• Utilize data and analytics for measurable actions.
• Meet and exceed customer expectations while building trust.
• Coach Lean practitioners across the enterprise.
• Participate in Lean training development and delivery.
• Support teams to manage and experience change positively.
• May support Organizational Change Management initiatives.
• Perform individual contributor work under limited supervision.
• Perform other duties as assigned.

Skills

Business Process Improvement

Analytical Skills

Effective Communication

Problem Solving

Travel

Education

Bachelor's Degree or equivalent business experience

Tools

Lean Methodologies

Six Sigma

Job description

LEAN Business Process Consultant - Business Transformation

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a “small company” culture where your ideas will be heard with “big company” expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is located in our Cincinnati office and will work on a hybrid schedule.

Essential Job Functions & Responsibilities

• Analyze, design, and reengineer processes, with an understanding of technical and workflow problems and solutions as they relate to the current and future business environment.
• Consult and lead initiatives with leaders across business functions to identify opportunities, generate ideas, develop, and implement solutions to create new processes or improve existing processes and technologies.
• Effectively collaborate and communicate changes to impacted Business Teams.
• Recommend and facilitate process improvement efforts. May act as project manager in some cases.
• Leverage practical knowledge and understanding of recent technology, tools, solutions and trends to improve work results, solve problems and take advantage of business opportunities.
• Utilize data and analytics for measurable outcomes that drive action.
• Meet and exceed internal and external customer expectations while cultivating relationships and trust.
• Coach Lean practitioners in the application of Lean methods across the enterprise.
• Participate in development and delivery of Lean training to all levels of the enterprise.
• Support business teams to manage, facilitate and positively experience change.
• May support other Business Transformation practices including Organizational Change Management facilitation and initiatives.
• Perform individual contributor work under limited supervision.
• Perform other duties as assigned.

Job Qualifications

• Bachelor's Degree or equivalent business experience is required.
• 5+ years of Business Process improvement experience is required.
• Certification within a process improvement discipline is required, such as Lean or Six Sigma.
• Prior Property and Casualty Insurance experience is a plus.
• Self-starter with ability to prioritize, organize and manage work to satisfy established timeframes.
• Able to break down complex problems into actionable solutions focused on high value customer needs.
• Effective oral, written, and interpersonal communication skills.
• Problem solver with strong analytical skills and attention to detail.
• Able to travel 10% of the time.

Business Unit

Business Transformation

Benefits

We offer competitive benefits packages for full-time and part‑time employees. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

Additional Information

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Insurance