Leadership Programs & Operations Coordinator

Jewish Federation of Palm Beach County; West Palm Beach (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Professional development

Job summary

Jewish Federation of Palm Beach County is seeking a Mandel Center Operations & Program Coordinator to provide high‑level operational, administrative, and program coordination support for leadership development initiatives.

You will manage calendars, travel, invoicing, CRM data entry, and reporting while coordinating cross‑departmental activities and vendor relations to ensure smooth program delivery in a fast‑paced nonprofit environment.

Qualifications

• High school diploma required; associate’s or bachelor’s degree preferred in nonprofit management, business administration, communications, leadership development, or related field.
• Minimum of 3–5 years of administrative, operations, program coordination, or related experience.
• Strong organizational, project coordination, and time management skills with exceptional attention to detail.
• Excellent interpersonal, customer service, written, and verbal communication skills.
• Experience managing calendars, meetings, logistics, and multiple priorities simultaneously.
• Experience with CRM systems, databases, reporting, or data management preferred.
• Strong proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams, and Zoom.
• Ability to work independently while collaborating effectively across departments.
• Strong analytical and problem‑solving skills with the ability to improve processes and workflows.
• Ability to manage confidential information with professionalism and discretion.
• Must maintain a valid Florida driver’s license.

Responsibilities

• Provide administrative and operational support to the Vice President and Mandel Center staff.
• Coordinate day‑to‑day departmental operations, ensuring smooth execution of leadership and talent development initiatives.
• Support departmental planning, project timelines, workflows, and operational tracking systems.
• Maintain organized operational documentation, records, and shared departmental resources.
• Identify opportunities to improve processes, workflows, communication, and operational efficiency.
• Assist with monitoring program budgets, expense tracking, vendor payments, reimbursements, and financial documentation.
• Manage calendars, meetings, and scheduling for Mandel Center leadership and staff.
• Coordinate internal and external meetings, including scheduling, room reservations, catering, technology support, agendas, materials, reminders, and follow‑up communications.
• Maintain centralized calendars and ensure meeting details and supporting materials are accurate and accessible.
• Draft and coordinate correspondence, meeting materials, presentations, and program communications.
• Serve as a liaison with internal departments, vendors, facilitators, volunteers, and external stakeholders.
• Coordinate logistics and operations for leadership development programs, trainings, workshops, committees, and related initiatives.
• Manage participant registration, scheduling, reminders, attendance tracking, and program communications.
• Coordinate interview scheduling for leadership development programs and committees.
• Ensure operational readiness for meetings and programs, including setup, materials, catering, ITS coordination, security requests, and post‑program follow‑up.
• Track program timelines, deliverables, participant engagement, and leadership pipeline progression.
• Maintain accurate records for leadership programs, talent development initiatives, and alumni engagement activities.
• Maintain CRM data integrity for leadership program participants, alumni, committees, and related records.
• Perform accurate data entry, reporting, tracking, and database maintenance.
• Assist with preparing reports, participation data, engagement summaries, and operational updates for leadership and stakeholders.
• Support data tracking systems that monitor program participation, engagement, and outcomes.
• Ensure confidentiality, accuracy, and compliance with organizational data management standards.
• Coordinate HR & LD Committee and other departmental meeting logistics, including agendas, minutes, catering, setup, and communications.
• Take, prepare, and distribute meeting minutes and follow‑up materials.
• Collaborate with departments including Development, Finance, Marketing, Planning, ITS, and Operations to support Mandel Center initiatives.
• Provide backup support for general office and departmental functions as needed.
• Provide backup support for general office operations, including mail distribution, answering phones, ordering supplies, and event support.
• Assist with special projects and additional responsibilities as assigned.

Skills

Organizational skills

Project coordination

Time management

Interpersonal skills

Customer service

Written and verbal communication

CRM experience

Microsoft Office

Education

Bachelor’s or Associate degree preferred in nonprofit management, business administration, communications, leadership development, or related field

Tools

CRM systems

Databases

Reporting

Microsoft Office

Job description

Jewish Federation of Palm Beach County is seeking a Mandel Center Operations & Program Coordinator to provide high‑level operational, administrative, and program coordination support for leadership development initiatives.

You will manage calendars, travel, invoicing, CRM data entry, and reporting while coordinating cross‑departmental activities and vendor relations to ensure smooth program delivery in a fast‑paced nonprofit environment.