Leadership Programs & Events Coordinator

TMNA Services LLC; Lower Merion Township (Montgomery County); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Competitive benefits package

Bonus eligibility

Job summary

Tokio Marine North America Services is seeking a coordinator to support leadership development programs across North America. You will manage content, coordinate events, and support communications, vendor relations, and logistics to deliver high-quality programs.

Effective writing, project management, and strong customer service are essential, along with the ability to work independently and manage multiple tasks in a fast-paced corporate environment.

Qualifications

• BA/BS degree required.
• 2-4 years of experience working with event planning or conference management in a corporate, educational or non-profit setting with a focus on booking logistics: Hotels, caterers, transportation services, etc.
• 2-4 years of experience with vendor management/relations: Analysis of costs, negotiations, understanding of contracts and contract management, vendor selection process, invoicing and payment.
• HR or training experience a plus.
• Understanding of event planning process.
• Understanding of basic Human Resources, training, and/or talent development principles a plus.
• Superior project management skills: Plan, organize, monitor, and control projects, ensuring efficient utilization of resources, to achieve project objectives and deadlines.
• Ability to administrate a social networking site: Set up user profiles, post documents and photos, update announcements.
• Superior writing skills: writing emails, drafting documents, copy editing.
• Superior customer service orientation: Responsive, courteous, and professional to program participants and key stakeholders.
• Strong knowledge of Microsoft Office, especially superior PowerPoint skills.
• Superior time management ability: Ability to multi-task, prioritize key rate determining factors, and meet deadlines.
• Strong attention to detail.
• High problem solving skills: ability to independently analyze a situation and develop possible solutions, thinks creatively to improve processes and best end result.
• Ability to self-manage and work independently and without supervision.

Responsibilities

• Manages all aspects of content associated with the leadership program, including PPT Presentations, facilitator outlines, participant materials, handouts, and rosters.
• Provides drafting, updating, version control and copy editing.
• Develops participant packets, name tags, and gift items.
• Provides design and branding support for program materials and supplies.
• Administrates and coordinates a mentorship program for participants.
• Analyzes and manages training evaluation process and implements continuous improvement on instructional material in collaboration with Management.
• Provides support for program teambuilding events: Researches vendors, analyzes options, provides pricing reviews, makes recommendations.
• Collaborates on the development of custom activities.
• Develops and executes participant communications, including pre-packets, pre-work instructions, participant correspondence.
• Develops and administrates a social media site dedicated to participant communications.
• Manages all program logistics, including hotel, transportation, catering, signage, displays, materials, facilities, and IT needs.
• Administrates the program's project plan, ensuring alignment and completion of all related event tasks.
• Provides vendor management: Negotiates and administrates contracts with service providers; Manages BEOs; Handles all invoicing; Manages vendor appointments and communications.
• Serve as liaison with vendors on event-related matters.
• Manages program invoices and expense payments.
• Provides onsite event support.
• Ensures that standards and requirements are maintained on an on-going basis.

Skills

Project management

Writing

Customer service

Time management

Attention to detail

Independent work

Education

BA/BS degree

Tools

Microsoft Office

PowerPoint

Job description

Tokio Marine North America Services is seeking a coordinator to support leadership development programs across North America. You will manage content, coordinate events, and support communications, vendor relations, and logistics to deliver high-quality programs.

Effective writing, project management, and strong customer service are essential, along with the ability to work independently and manage multiple tasks in a fast-paced corporate environment.