Leadership Program Specialist- Hybrid

First Insurance Company Of Hawaii; Bala Cynwyd (PA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Competitive benefits package

Bonus eligibility

Job summary

Tokio Marine North America Services is seeking a coordinator to execute leadership development programs across North America. You will provide event planning support for multi-day events, manage materials, and coordinate communications for 50–100 participants, plus 10–15 virtual trainings.

You will collaborate with the SVP of Talent Management to drive program development, evaluation, and vendor management.

Qualifications

• BA/BS degree required.
• 1–2 years experience in HR, Communications, Training, Organizational Development or related fields.
• Willing to travel up to 20%, including air travel.
• Experience with event planning or conference management in corporate, educational or non-profit settings, focusing on logistics (hotels, catering, transportation).
• Vendor management/relations experience: cost analysis, contract management, invoicing and payments.
• Strong project management skills: planning, organizing, monitoring, meeting deadlines.
• Excellent writing skills: emails, documents, copy editing.
• Superior customer service orientation with stakeholders and executives.
• Proficiency with Microsoft PowerPoint and Excel; MS Office.
• Strong time management and multi-tasking abilities; attention to detail.
• Strong problem solving and independent work capability.

Responsibilities

• Supervises all content for the leadership program, including presentations, outlines, packets, and rosters.
• Provides design/branding support for program materials and supplies.
• Manages mentorship program and coordinates events for 50–100 participants.
• Analyzes evaluation data and drives improvements in instructional material.
• Coordinates vendor research, pricing, and contract management for teambuilding events.
• Develops participant communications and manages a dedicated social media site.
• Oversees program logistics: hotel, transportation, catering, signage, IT, on-site support.
• Maintains the program plan and ensures completion of tasks.
• Manages invoices, expenses, and vendor communications; liaises with vendors.

Skills

Project management

Event planning

Vendor management

Communication

Time management

Attention to detail

Problem solving

Self-management

Customer service orientation

Education

BA/BS degree

Tools

PowerPoint

Excel

MS Office

Job description

Description

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Works collaboratively with the SVP of Talent Management and Organizational Development to execute two annual multi-faceted leadership development programs. Provides support, event planning, and program coordination for six to eight annual multi-day events for 50-100 participants, plus 10-15 additional virtual trainings. Supports other enterprise talent development activities and events across North America.

Essential Job Functions:

• Supervises all aspects of content associated with the leadership program, including PPT Presentations, facilitator outlines, participant materials, handouts, and rosters. Provides drafting, updating, version control and copy editing. Develops participant packets, name tags, and gift items
• Provides design and branding support for program materials and supplies
• Administrates and coordinates a mentorship program for participants
• Analyzes and manages training evaluation process and implements continuous improvement on instructional material in collaboration with Management
• Provides support for program teambuilding events: Researches vendors, analyzes options, provides pricing reviews, makes recommendations. Collaborates on the development of custom activities
• Develops and executes participant communications, including pre-packets, pre-work instructions, participant correspondence. Develops and administrates a social media site dedicated to participant communications
• Manages all program logistics, including hotel, transportation, catering, signage, displays, materials, facilities, and IT needs; Provides onsite event support
• Administrates the program’s project plan, ensuring alignment and completion of all related event tasks
• Provides vendor management: Negotiates and administrates contracts with service providers; Manages BEOs; Handles all invoicing; Manages vendor appointments and communications. Serve as liaison with vendors on event-related matters. Manages program invoices and expense payments
• Supervises program evaluation process: Developing surveys, analyzing results, and reporting out
• Coordinates and aligns with Tokio Marine Global HR Team. Supports Global and Regional HR events as needed
• Provides organizational development support for Tokio Marine Global Services: Communications, Employee Engagement, Training and Culture Development
• Ensures that standards and requirements are maintained on an on-going basis

Qualifications:

• BA/BS degree required
• 1-2 years experience in HR, Communications, Training, Organizational Development or other related field
• Must be willing to travel up to 20%, including air travel
• Experience working with event planning or conference management in a corporate, educational or non-profit setting with a focus on managing logistics: Hotels, caterers, transportation services, etc.
• Experience with vendor management/relations: Analysis of costs, negotiations, understanding of contracts and contract management, vendor selection process, invoicing and payment
• Superior project management skills: Plan, organize, monitor, and control projects, ensuring efficient utilization of resources, to achieve project objectives and deadlines
• Superior writing skills: writing emails, drafting documents, copy editing
• Superior customer service orientation: Responsive, courteous, and professional to program participants and key stakeholders. Ability to liaison and manage communications with Senior Executives
• Strong knowledge of Microsoft Office, especially superior PowerPoint and Excel
• Superior time management ability: Ability to multi-task, prioritize key rate determining factors, and meet deadlines
• Strong attention to detail
• High problem solving skills: ability to independently analyze a situation and develop possible solutions, thinks creatively to improve processes and best end result
• Ability to self-manage and work independently and without supervision

Salary range$62,000 to $76,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.