Leadership & Operations Intern — Lead, Learn, Impact

Chick-fil-A; Springs (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Positive, energetic work environment

Flexible scheduling

Closed on Sundays

Direct mentorship from Owner/Operator

Leadership development opportunities

Real-world business experience

Own projects and initiatives

Free break food

Scholarship opportunities

Competitive pay

Future leadership pathways

Job summary

Chick-fil-A is seeking a Leadership & Business Intern to grow as a leader while gaining real-world experience in a fast-paced restaurant environment. You will lead team members, own projects, and receive intentional coaching from Owner/Operator and leadership teams.

This internship emphasizes culture, business understanding, and the path to future leadership roles within the Chick-fil-A network, including mentorship and hands-on ownership opportunities.

Qualifications

• Positive attitude and strong work ethic.
• Desire to grow as a leader and business professional.
• Willingness to learn, receive feedback, and be coached.
• Strong verbal and written communication skills.
• Ability to lead others through influence, example, and accountability.

Responsibilities

• Gain hands-on experience in daily restaurant operations.
• Lead and support team members in both service and production areas.
• Help create a culture of care, excellence, positivity, and accountability.
• Deliver exceptional guest experiences with urgency, care, and professionalism.
• Support Operational Excellence in food quality, speed, accuracy, cleanliness, and hospitality.
• Participate in training, coaching, and developing team members.
• Learn how to lead shifts with clarity, energy, and ownership.
• Help identify opportunities for improvement and implement practical solutions.
• Own a specific business focus area or leadership project.
• Track progress, communicate updates, and help create measurable results.
• Participate in leadership conversations related to people, operations, sales, profitability, culture, and growth.
• Communicate effectively with team members, leaders, and guests.
• Receive coaching and feedback with humility and a growth mindset.
• Contribute meaningful value to the organization while growing personally and professionally.

Skills

Leadership development

Positive attitude

Strong work ethic

Team collaboration

Problem solving

Communication skills

Job description

Chick-fil-A is seeking a Leadership & Business Intern to grow as a leader while gaining real-world experience in a fast-paced restaurant environment. You will lead team members, own projects, and receive intentional coaching from Owner/Operator and leadership teams.

This internship emphasizes culture, business understanding, and the path to future leadership roles within the Chick-fil-A network, including mentorship and hands-on ownership opportunities.